Associate, Riceland Pavilion

KnitWell Group • Baytown, TX

5d • Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement that contributes to achieving company goals. The role represents the brand through fashion and product knowledge and seamlessly integrates the OMNI experience. Associates create a warm, welcoming environment and use strong written and verbal communication skills to engage customers.

In sales and service, the Associate identifies customer needs and wants through intentional conversation, uses company resources to reinforce the brand experience and build enduring customer relationships, and shares current products, fit information, and fashion trends to help customers build outfits, find inspiration, and develop trust.

In operations, the Associate supports operational needs, plans and prioritizes tasks to meet customer and business needs, protects company assets, maintains a safe work environment, and follows company policies and applicable employment laws.

Requirements

• Strong written and verbal communication skills.
• Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
• Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally adjust or move items weighing up to 50 pounds in all directions, with assistance as available.
• Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
• Occasionally replace overhead lightbulbs, signs, and similar items using a ladder up to 12 feet.

Nice To Haves

• Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

• Identify customer needs and wants through intentional conversation.
• Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
• Share current products, fit information, and fashion trends to help customers wardrobe, inspire, and build trust.
• Support operational needs as required.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Protect company assets and maintain a safe work environment.
• Follow company policies and procedures and local, state, and federal employment laws.

Benefits

• 401(k) plan
• Merchandise discounts, plus eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed