Associate - The Address

American Dream • East Rutherford, NJ

6d

About The Position

The Address Store Associate provides exceptional guest service at The Address, a specialty department store curated for the modest fashion consumer. The role includes helping guests find merchandise, answering product and general questions, preparing and maintaining displays and backstock, communicating product inventory and sales information to management and buyers, and handling sales transactions accurately. Associates are responsible for maintaining a safe and clean selling area, following loss-prevention and cash-handling procedures, and using suggestive selling techniques. The position requires availability on holidays, days, evenings, and weekends.

Requirements

• Must be at least 16 years of age.
• Outstanding guest-service skills.
• Ability to communicate clearly and effectively with guests, supervisory staff, and the buying office.
• Basic math skills.
• Interpersonal skills and ability to work both independently and as part of a team.
• Must be available to work holidays, days, evenings, and weekends.

Nice To Haves

• Previous retail experience.
• Previous cash-handling experience.
• Previous guest-service experience.
• Basic knowledge of computers.
• Point-of-sale experience.

Responsibilities

• Greet guests courteously, determine their needs, and provide polite parting remarks.
• Assist guests with product questions and general questions about American Dream and the local region.
• Prepare and organize products for display and purchase.
• Maintain the assigned product area and keep displays restocked as needed.
• Communicate inventory levels and product sales information to the manager and buyers.
• Develop and maintain knowledge of assigned products, including features, alternatives, and benefits.
• Organize and maintain product backstock.
• Oversee the safety and cleanliness of the selling area.
• Process and count funds accurately and promptly according to established cash-handling procedures.
• Maintain knowledge of loss-prevention procedures.
• Use suggestive selling techniques to increase sales.
• Stay informed about current sales, promotions, and discounts.
• Recommend, select, and help guests locate merchandise based on their needs and questions.
• Use the point-of-sale system to process merchandise sales.
• Collect the correct payment by cash or credit card and provide the correct change when needed.
• Account for transactions, maintain an accurate cash count, and balance the till at the end of each shift.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed