Associate- Ritchie Station Marketplace, Capitol heights

Knitwell Group • Capitol Heights, MD

1d • $15 - $16 • Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement that contributes to achieving Company goals. The role involves helping customers identify products that suit their needs, sharing product, fit, and fashion knowledge, and supporting an integrated OMNI experience. Associates also help with operational tasks, prioritize work to meet customer and business needs, protect company assets, and maintain a safe work environment while following company policies and applicable employment laws.

Requirements

• Strong written and verbal communication skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
• Ability to move store fixtures and merchandise weighing up to 25 pounds frequently and up to 50 pounds occasionally, with assistance as available.
• Ability to retrieve merchandise above shoulder level frequently, including climbing a ladder up to 12 feet.
• Ability to replace overhead lightbulbs, signs, and similar items occasionally using a ladder up to 12 feet.

Nice To Haves

• Strong sales or hospitality experience, with demonstrated ability to meet or exceed performance standards.

Responsibilities

• Create a warm and welcoming store environment through customer engagement.
• Identify customers’ needs and wants through intentional conversation.
• Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
• Share information about current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
• Seamlessly integrate the OMNI experience.
• Support operational tasks as needed.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Protect company assets and maintain a safe work environment.
• Follow company policies and procedures and local, state, and federal employment laws.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed