Associate , Lane Bryant Castleton Square Mall

KnitWell Group • Indianapolis, IN

7d • Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement that contributes to achieving Company goals. The role supports customers by understanding their needs, sharing product and fashion knowledge, and building lasting relationships while delivering a seamless OMNI experience. Associates also support store operations, prioritize tasks to meet customer and business needs, protect company assets, and maintain a safe work environment.

Requirements

• Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency and confidence using mobile technology, including registers and iPads, to engage with customers.
• Frequently move or adjust store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move objects weighing up to 50 pounds with assistance as available.
• Frequently retrieve merchandise from above shoulder level, which may involve climbing a ladder up to 12 feet.
• Occasionally replace overhead lightbulbs, signs, or similar items using a ladder up to 12 feet.

Nice To Haves

• Strong sales or hospitality experience.

Responsibilities

• Create a warm, welcoming store environment through customer engagement.
• Identify customer needs and wants through intentional conversation.
• Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
• Share current products, fit information, and fashion trends to help customers wardrobe appropriately, feel inspired, and build trust.
• Seamlessly integrate the OMNI experience.
• Support operational needs as required and prioritize tasks to meet customer and business needs.
• Protect company assets and maintain a safe work environment.
• Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed