Associate, Fox River Mall

KnitWell Group•Appleton, WI
•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement that contributes to Company goals. The role involves identifying customer needs, representing the brand and its products, supporting store operations, and helping maintain a safe work environment. The position is at the Fox River Mall store in Appleton, Wisconsin, and is regular part-time.

Requirements

  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Ability to frequently move store fixtures and merchandise weighing up to 25 pounds in all directions, and occasionally move items weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Ability to occasionally replace overhead lightbulbs, signs, and similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience.

Responsibilities

  • Create a warm and welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share information about current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Seamlessly integrate the OMNI experience.
  • Support operational needs as required and prioritize tasks to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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