Associate Vice President – Enrollment Management and Student Success

Tennessee Board of RegentsMemphis, TN
$94,178 - $117,722Hybrid

About The Position

Southwest Tennessee Community College is seeking an Associate Vice President for Enrollment Management and Student Success. This is a full-time executive/administrative and managerial position reporting to the Vice President for Academic and Student Affairs. The role involves providing leadership and administrative oversight for various enrollment services, including Welcome Centers, K-12 Partnerships, Dual Enrollment/Pre-College Programs, Recruitment, New Student Orientation, Admissions, Registrar/Records, Financial Aid, and Strategic Enrollment Management. The position requires continuous assessment of campus community needs to ensure the unit effectively serves students, faculty, and staff. The appointment is for one year with the potential to transition into a full-time role, starting January 5th, 2026. The salary range is $94,178.00 to $117,722.00.

Requirements

  • A master's degree or an equivalent combination of education and experience is required.
  • At least five (5) years of progressive experience in enrollment services at a higher education institution (pre-college programs, recruitment, admissions, financial aid, registrar, etc.).
  • Supervisory and budget management experience.
  • Experience developing and maintaining campus partnerships to support enrollment goals.
  • Ability to use technology for managing student persistence, retention, completion, and transition.
  • Strong technical, organizational, and data management skills.
  • Excellent written, verbal communication and presentation skills; outstanding listening and relational skills.

Nice To Haves

  • Experience with online, adult, and traditional student recruitment and admissions operations.
  • Experience in the areas of student success, academic advising, disability services or career services preferred.
  • A demonstrated experience in an urban-serving environment.
  • Demonstrated achievement in supporting positive outcomes among the student body.
  • Ability to handle simultaneous projects.
  • Experience in implementing and improving a comprehensive enrollment and marketing/communication plan.

Responsibilities

  • Lead and manage the college's enrollment management operations.
  • Develop a comprehensive strategic enrollment management plan in support of student enrollment and retention efforts.
  • Assume direct accountability for enrollment goals, including development of multi-year and annual enrollment goals and tracking progress.
  • Provide recommendations, advice, and input to leadership on enrollment management activities.
  • Develop annual recruitment action plan with specific goals and measures of effectiveness.
  • Participate in professional development to integrate best practices and innovations.
  • Champion Achieving the Dream strategic implementation to increase student success efforts.
  • Use enrollment data to assess effectiveness and inform actions.
  • Coordinate advertising, publications, and printing projects with Communications and Marketing.
  • Coordinate data management and reporting with campus and system offices.
  • Provide vision, leadership, and management of the Southwest Welcome Center to offer integrated cross-functional services.
  • Ensure outstanding customer service to students, families, and others.
  • Build strong, collaborative relationships with K-12 and community partners, as well as campus constituents.
  • Administer a comprehensive admissions program, including development and management of a student recruitment and financial aid leveraging plan.
  • Oversee the planning and management of all financial aid strategy.
  • Collaborate with the Retention and Student Success unit to coordinate and implement an effective advising and registration program.
  • Ensure compliance with retention and disposal of records as prescribed by TBR and required by FERPA, SACSCOC, Department of Education, and other agencies.
  • Evaluate and infuse appropriate tools and practices to improve processing for prospective/current students.
  • Provide leadership on policies and procedures relevant to enrollment management.
  • Serve on standing and ad hoc committees.
  • Co-Chair the college's Commencement Committee.
  • Attend departmental, divisional, and college-wide meetings.
  • Perform other related duties as required or assigned.
  • Develop budget scenarios and create systems for effective implementation and monitoring of area's budgets.
  • Assume accountability for the finances, administrative leadership, and management of the units overseen.
  • Hold team members accountable for high performance and a highly engaged culture.
  • Provide leadership, supervision, and mentoring to area's staff.
  • Identify methods to increase revenue and reduce costs.

Benefits

  • A summary of our benefits can be found below: https://www.southwest.tn.edu/hr/benefits-overview.php
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