About The Position

At Tactile Medical, the Associate Territory Account Manager sells at-home therapy devices for lymphedema, chronic venous insufficiency, and respiratory illnesses. The role educates physicians, clinicians, and patients about Tactile Medical devices, including products clinically proven to improve the quality of life for people with lymphedema. The position conducts consultative sales from prospecting through follow-up, supports a Territory Account Manager in achieving sales goals, and provides customer training and education on disease states, treatment protocols, and reimbursement requirements. It also provides in-home product demonstrations and patient assistance while complying with applicable regulatory requirements, including HIPAA.

Requirements

  • Bachelor’s degree, or equivalent combined education and work experience totaling four years.
  • At least one year of outside or inside sales experience, or at least two years of patient-facing clinical experience, or at least one year of Tactile Medical patient-facing or sales-support work experience.
  • Excellent interpersonal, communication, and time-management skills.
  • Strong sales closing experience and mentality, including persuasiveness, assertiveness, and persistence.
  • Resourceful and self-starting.
  • Ability to travel and drive within and outside the territory for conferences, trainings, and other activities.
  • Ability to lift 20 pounds.

Nice To Haves

  • Outside sales experience with in-person product demonstrations.
  • Clinical experience working directly with lymphedema patients, such as as a Nurse, CLT, PTA, PT, OT, or OTA.
  • Demonstrated success interacting with Tactile Medical patients, customers, and clinicians.

Responsibilities

  • Conduct full-cycle consultative sales, including prospecting, scheduling and attending meetings, product demonstrations, in-services, closing, and follow-up.
  • Work with physicians, therapists, and other clinicians to increase awareness of and provide education about the Flexitouch System and Tactile Medical products and services.
  • Provide in-home product demonstrations for patients and assist them with questions.
  • Assist the Territory Account Manager with sales strategies and execution to surpass monthly, quarterly, and annual sales goals.
  • Assist with customer support through training and education on disease states, treatment protocols, reimbursement requirements, and related topics.
  • Comply with appropriate regulatory requirements, including HIPAA.
  • Perform other duties as assigned.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Retirement benefits
  • Employee stock purchase plan
  • Paid time off
  • Parental leave
  • Family medical leave
  • Volunteer time off
  • Additional leave programs
  • Life insurance
  • Disability coverage
  • Other life and work wellness benefits and discounts
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