Associate Technical Analyst

Sherwin-Williams•Cleveland, OH

4d•$74,934 - $94,520

About The Position

The Associate Technical Analyst is responsible for providing basic support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility, and usage of data for internal department planning and activities. The incumbent will participate in collaboration across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will work with senior team members to assist with configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with a high level of accuracy. They will work under the direction of their manager or more experienced team members to develop basic queries and reports utilizing query and flexible reporting tools. They will help draft suggestions to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk. They will help with setting up user access and will attend meetings with cross-functional teams and client stakeholders to provide necessary support for the enterprise-wide applications.

Requirements

Basic support for software-as-a-service (SaaS) and enterprise-wide applications.
Collaboration across technical teams.
Assistance with configuration, set up, and updating of applications.
Accurate data entry into established tables, fields, and system databases.
Development of basic queries and reports utilizing query and flexible reporting tools.
Drafting suggestions to management concerning changes in applications development, maintenance and system standards.
Setting up user access.
Attending meetings with cross-functional teams and client stakeholders.

Responsibilities

Providing basic support for SaaS and enterprise-wide applications.
Collaborating with technical teams to ensure software systems run efficiently with minimal downtime.
Assisting senior team members with configuration, setup, and updating of applications.
Ensuring accurate data entry into established tables, fields, and system databases.
Developing basic queries and reports using query and flexible reporting tools under direction.
Drafting suggestions to management for application development, maintenance, and system standards to optimize performance and mitigate risk.
Assisting with setting up user access.
Attending meetings with cross-functional teams and client stakeholders to provide support for enterprise-wide applications.