Associate, Supplier Management

Capital One • McLean, VA

5d

About The Position

Capital One’s Enterprise Service Management (ESM) team is seeking an Associate, Supplier Management. The role manages the holistic relationship between Capital One and key third parties, helping enable a well-managed and adaptable supply chain. The Associate works with internal team members to establish and maintain relationships with internal business customers and assigned suppliers. The position supports cost, risk, and performance management for third-party relationships and identifies strategic opportunities for growth and improved return on investment.

The role includes advising internal customers, negotiating contracts, serving as a primary third-party contact, coordinating governance and compliance, monitoring contractual delivery, managing policy requirements, conducting periodic supplier reviews and assessments, and performing sourcing activities where appropriate. Limited travel may be required. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 1 year of customer service experience.

Nice To Haves

• At least 1 year of experience in Google Suite.
• At least 1 year of procurement experience.

Responsibilities

• Provide problem-solving support and innovative ideas to internal customers.
• Identify opportunities to generate value, including savings, efficiencies, or revenue growth.
• Partner in negotiating contracts for a broad range of services for Capital One.
• Serve as a primary point of contact for third parties and manage effective governance between Capital One and assigned third parties.
• Partner with internal risk groups to ensure third-party relationships comply with relevant policies and procedures.
• Monitor and ensure successful delivery against third-party contractual obligations.
• Manage policy requirements for all assigned third-party relationships.
• Plan and lead periodic reviews and assessments of supplier relationships.
• Maintain awareness of the external marketplace as it relates to assigned suppliers and perform sourcing activities where appropriate.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED