Associate, Student Support
About The Position
The Associate, Student Support performs duties necessary to provide support and resource services to students using Student Affairs offices, including TRIO, Counseling, the Student Assistance Program (SAP), and the Access office. The role serves as the primary point of contact for students seeking services and coordinates support for students experiencing barriers to retention and success. The position maintains confidential student records and databases, coordinates applications for support programs, monitors office operations and student computer usage, and records and monitors department budget transactions. Additional duties may be assigned.
Requirements
- High school diploma or equivalent.
- At least three months of related full-time experience.
Responsibilities
- Coordinate support processes for students experiencing barriers to retention and success.
- Maintain confidential student databases; record and monitor new data; perform record checks; and complete necessary verifications, copying, scanning, and distribution of student information.
- Coordinate applications for support programs by interviewing students, compiling, analyzing, and entering data, and determining eligibility for program admission, financial aid, and course registration.
- Monitor office operations, including supply stock, appointments, travel arrangements, expense processing, requisitions, incoming and outgoing mail, and time recording; develop forms and procedures as needed.
- Monitor student computer usage and student workers.
- Record and monitor budget transactions related to the individual department.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
