Associate Strategist

Chalice Custom Algorithms

3d•$79,000 - $94,000•Remote

About The Position

Chalice builds custom AI for advertising. Every product we ship is purpose-built and tailored to a specific client's business goals, rather than applied off the shelf. Where we've won is modeling to the outcomes traditional digital buying platforms can't reach. Not clicks and viewability — predicted lifetime value, offline and in-store sales, foot traffic, sell-out rate. The goals a business actually runs on. This is a junior role and the entry point into our Customer Strategy team. You'll work closely with senior strategists, with support and direction available throughout. You'll own the operational rhythm on a portfolio of roughly four to six accounts — making sure campaigns launch when they're supposed to, that performance is tracking where it should, and that problems get caught before a client finds them. The work is hands-on and detail-heavy by design: it's how you learn the ecosystem, the products and the client craft the rest of the team is built on. The fastest way to earn scope here is to be the person things don't fall through.

Requirements

1–2 years in digital advertising, ad tech, ad operations, media or a related client-facing role (relevant internships count)
Comfort with numbers and with spreadsheets — pivot tables, lookups, working across large data sets
Interest in how programmatic advertising actually works, and eagerness to go deep on it
Be helpful, and we'll train you on the rest.

Nice To Haves

Exposure to a DSP such as The Trade Desk or DV360, or to ad-serving and trafficking workflows
SQL, or a BI tool such as Superset or Tableau (training provided)
Familiarity with project tracking tools like Jira
Comfort using AI tools in your day-to-day work. We build AI for a living and we use it ourselves — we're more interested in how you apply it than in whether you've used a specific one.

Responsibilities

Act as a day-to-day point of contact on your accounts, alongside the senior strategist who leads the relationship.
Sit in on client calls, capture what was agreed, and drive the follow-ups to completion.
Keep account records, timelines and documentation accurate and current.
Coordinate launches end to end — chase the inputs, track the timeline, and make sure every piece is in place before go-live.
Pull in the right teammates for each task and keep the handoffs moving.
Flag early and clearly when a launch looks likely to slip.
Monitor delivery and performance across your accounts on a regular cadence.
Spot when something looks off — pacing behind, CPA drifting, spend not moving — and raise it with context rather than just a number.
Build and maintain the reporting that clients and the internal team rely on.
Work minor product and platform issues yourself, and get comfortable diagnosing before escalating.
Know when something needs Technical Account Management or Data Science, and hand it over with the detail they need to move fast.
Help onboard clients onto our platform and keep them current as new capabilities ship.
Build real command of the programmatic ecosystem, our products, and how the two fit together.