Associate Strategist

Chalice Custom Algorithms

8d•$79,000 - $94,000•Remote

About The Position

The Associate Strategist is a junior, entry-level role on Chalice’s Customer Strategy team. Working closely with senior strategists, the Associate Strategist owns the operational rhythm of a portfolio of roughly four to six accounts. The role focuses on ensuring campaigns launch on schedule, monitoring delivery and performance, maintaining accurate records and reporting, and identifying issues early. It is hands-on and detail-oriented, with structured support and a meaningful first-year focus on learning the programmatic ecosystem, Chalice’s products, and client strategy. During the first 90 days, the employee will learn the products and ecosystem while shadowing client calls and taking over reporting; then coordinate launches and manage pacing; and ultimately take ownership of a portfolio with a senior strategist alongside. The role offers a defined progression into Customer Strategy, management or individual-contributor leadership, and potentially Solutions Architecture at senior level.

Requirements

1–2 years of experience in digital advertising, ad tech, ad operations, media, or a related client-facing role; relevant internships count.
Comfort working with numbers and spreadsheets, including pivot tables, lookups, and large data sets.
Interest in how programmatic advertising works and eagerness to learn it in depth.
Strong organization and ability to track work reliably.
Curiosity about the causes behind performance metrics and comfort acknowledging when information is not known.
Clear written communication, including explaining what happened and what action is recommended, particularly when something has gone wrong.
Ability to manage several concurrent priorities steadily.

Nice To Haves

Exposure to a DSP such as The Trade Desk or DV360, or to ad-serving and trafficking workflows.
SQL or experience with a BI tool such as Superset or Tableau; training is provided.
Familiarity with project tracking tools such as Jira.
Comfort using AI tools in day-to-day work.

Responsibilities

Serve as a day-to-day point of contact for assigned accounts alongside the senior strategist leading each relationship.
Attend client calls, document agreements, and drive follow-up actions to completion.
Maintain accurate and current account records, timelines, and documentation.
Coordinate campaign launches end to end, gather required inputs, track timelines, and ensure launch requirements are met.
Coordinate with teammates and keep task handoffs moving.
Flag potential launch delays early and clearly.
Monitor campaign delivery and performance across accounts on a regular cadence.
Identify pacing or performance issues and raise them with relevant context.
Build and maintain reporting used by clients and internal teams.
Troubleshoot minor product and platform issues and diagnose issues before escalating.
Escalate issues to Technical Account Management or Data Science with the information needed to resolve them.
Help onboard clients to the platform and keep them informed as new capabilities are released.
Develop knowledge of the programmatic ecosystem, Chalice products, and how they work together.