Part-Time Associate, Special Events & Operations

USTA•Orlando, FL
•$16 - $17•Onsite

About The Position

The Part-Time Associate, Special Events & Operations supports daily facility operations and administrative needs at the National Campus. The role serves as the primary on-site Special Events team contact for assigned events, supporting successful execution from setup through completion. This includes coordinating event-day logistics, responding to on-site needs, communicating with organizers and participants, and collaborating with the Courts & Grounds team and Manager on Duty. The associate provides timely event updates through the Campus Update chat and other designated channels, and assists with meetings hosted at the National Campus. Meeting support includes coordinating room setup and breakdown, food and beverage orders, and quality control for classrooms, multipurpose rooms, and other meeting spaces. The role also supports National Campus special events, event planning activities, and community and partnership events as assigned, while collaborating across campus departments to support operational needs and event success. This is an on-site position requiring physical presence at the National Campus on designated setup and event days. The expected pay range is $16.00–$17.00 per hour. USTA encourages interested candidates to apply and is dedicated to equal employment opportunities for all individuals.

Requirements

  • Comfort using Google Workspace, including Docs, Sheets, Forms, and Slides; Serve Tennis; Monday.com; and other relevant software and technology platforms.
  • Excellent verbal, written, and interpersonal communication skills, including the ability to interact professionally with colleagues, event organizers, participants, and external partners.
  • Strong attention to detail and accuracy while managing multiple tasks and responsibilities.
  • Strong organizational and time-management skills, with the ability to prioritize tasks and adapt to changing operational needs.
  • Ability to work effectively across departments, take initiative, and use a flexible, solutions-oriented approach in a fast-paced environment.
  • Willingness and ability to work weekends according to event schedules and operational needs.
  • Physical presence at the National Campus on designated setup and event days.

Responsibilities

  • Support daily facility operations and administrative needs at the National Campus.
  • Serve as the primary on-site Special Events team contact for assigned events, supporting execution from setup through completion.
  • Coordinate event-day logistics, respond to on-site needs, and communicate with event organizers and participants.
  • Collaborate with the Courts & Grounds team and Manager on Duty during events.
  • Provide timely event updates and operational communications through the Campus Update chat and other designated channels.
  • Assist with meetings hosted at the National Campus to provide a high-quality experience for internal and external attendees.
  • Coordinate meeting logistics, including room setup and breakdown, food and beverage orders, and quality control for meeting spaces.
  • Support the planning, coordination, and execution of National Campus special events as assigned.
  • Assist the Special Events department with event proposals, contracts, site inspections, pre-event meetings, and other planning activities.
  • Provide operational and logistical support for community and partnership events as needed.
  • Collaborate cross-functionally with campus departments and team members to support operations and event success.
  • Perform other duties as assigned.
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