Associate Site Reliability Engineer

i3 Verticals•Nashville, TN

About The Position

The Associate Site Reliability Engineer monitors production systems and infrastructure, responds to incidents, and helps maintain reliable, scalable, and secure enterprise applications. The role works with software engineers, security teams, and vendors to improve system reliability, support application environments, and resolve infrastructure issues. It also contributes to monitoring and automation, capacity planning, performance tuning, disaster recovery, security scanning, and documentation.

Requirements

1–3 years of experience in Site Reliability Engineering or a similar engineering role.
Practical experience with device and application monitoring tools such as Site24x7, New Relic, CloudWatch, or GuardDuty.
Experience using configuration management tools such as Chef or Puppet.
Strong sense of ownership over work.
Determination to follow issues through to resolution, both with and without guidance.
Practical experience with coding languages such as Go, Python, or JavaScript/TypeScript.

Nice To Haves

Experience migrating applications from dedicated environments to cloud-based providers.
AWS certification such as Solutions Architect, SysOps Administrator, or DevOps Engineer.
Experience setting up and securely configuring web servers such as Apache, Nginx, and IIS.
Experience creating and maintaining pipelines within CI/CD tools such as Azure DevOps, AWS CodeDeploy, or BitBucket.
Knowledge of creating and maintaining containerized applications.

Responsibilities

Monitor the health and performance of production systems and infrastructure.
Respond to and investigate incidents to ensure timely resolution and minimize downtime.
Develop and maintain monitoring, alerting, and automation tools to improve system reliability and efficiency.
Collaborate with software engineers to design and implement scalable and reliable solutions.
Participate in capacity planning and performance tuning activities to support business growth.
Contribute to the design and implementation of disaster recovery and failover strategies.
Document processes, procedures, and best practices to facilitate knowledge sharing and training.
Stay current with industry trends and best practices in site reliability engineering and related technologies.
Serve as a primary point of contact for infrastructure supporting enterprise applications.
Assist the security team in provisioning and maintaining a secure environment for applications.
Execute quarterly security scans and work with security and development teams to resolve findings.
Create and maintain templates, scripts, and configurations for developers building new environments or applications.
Work with vendors to help maintain the dedicated environment.