Associate, Service | July 2027 Start

GLG • Austin, TX

20h • Onsite

About The Position

GLG is seeking Associates to deliver best-in-class client service in a performance-driven, merit-based, and team-oriented environment. Associates help power GLG’s Insight Network by working directly with leading professionals at financial services firms, consultancies, and corporations to connect them with relevant first-hand expertise. The role calls for curiosity, critical thinking, and a competitive spirit, and includes onboarding, apprenticeship, training, coaching, and mentoring. Associates develop project delivery, client relationship-building, expert engagement, project management, and communication skills. Within a few months, they are expected to own project lifecycles and communicate frequently with clients and experts.

Associates work in a fast-paced, highly collaborative environment with colleagues around the world. The role offers opportunities to develop transferable business, account management, and commercial skills, and to become a people manager after demonstrating strong individual-contributor performance. The position requires flexibility to work extended hours, including evenings and some holidays, according to client needs.

Requirements

• Bachelor’s degree or higher.
• 0–3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in an ever-changing, fast-paced environment.
• Receptiveness to close coaching and feedback.
• Ability to multitask and prioritize effectively while maintaining attention to detail.
• Hustle and tenacity, with a drive to go above and beyond to delight clients.
• Appreciation for data and understanding of numbers.
• Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Responsibilities

• Engage with clients daily to build relationships, provide tailored support, and deploy custom solutions.
• Own client projects from start to finish, including scoping projects, finding or recruiting appropriate experts, and delivering high-quality outcomes to clients and experts.
• Collaborate with colleagues, managers, and internal stakeholders to present GLG’s product suite, maximize commercial outcomes, grow revenue, and retain existing accounts.
• Uphold GLG’s compliance framework and company values.

Benefits

• Comprehensive medical, dental, and vision coverage effective on the first day of employment.
• Flexible paid time off with no predetermined vacation limits, plus 10 company holidays.
• 401(k) and Roth 401(k) plans with an employer match, subject to annual limits and vesting.
• Tuition reimbursement for eligible courses, including language skills courses.
• Paid parental leave.
• Adoption and surrogacy reimbursement.
• Free wellbeing support through Calm, Maven, and the Employee Assistance Program.
• Free long-term therapy and counseling assistance through Pathways.
• Other work perks and benefits may be available depending on final job location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level