Associate Selling - Part Time

Saks Fifth Avenue•Anaheim, CA
•$17 - $21

About The Position

Saks OFF 5TH is a destination for off-price luxury fashion and part of Exemplar Luxury Group. The Sales Associate helps create a memorable customer experience and uphold the company’s reputation as a luxury-value destination. The role involves serving as a style advisor, building customer relationships, maintaining product knowledge, and supporting sales and clienteling efforts. Associates also help maintain merchandise presentation, store standards, and asset-protection procedures.

Requirements

  • High school diploma or equivalent.
  • Experience in a retail, customer service, or sales environment.
  • Proven sales track record and a results-driven mindset.
  • Competitive drive and entrepreneurial confidence.
  • Ability to deliver a high standard of customer service and build strong customer relationships.
  • Thorough knowledge of the fashion industry and a passion for sharing expertise.
  • Ability to act promptly in routine situations and determine a clear course of action that leads to a positive customer outcome.
  • Ability to operate radios, POS registers, ticket scanners, and sensor removers.
  • Flexibility to work evenings, weekends, and public holidays.

Responsibilities

  • Recommend, select, and help customers locate or obtain merchandise based on their needs and preferences.
  • Stay familiar with store inventory and provide customers with product knowledge.
  • Greet customers and educate them about current promotions.
  • Build customer relationships, encourage repeat business, and promote the Saks credit card.
  • Process sales transactions accurately using the POS register system and follow checkout standards.
  • Resolve customer issues in accordance with the company’s values of trust, integrity, and respect.
  • Work toward individual and store goals for sales, customer acquisition, and loyalty-program participation.
  • Maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows as needed.
  • Complete markdowns accurately and promptly according to company standards.
  • Participate in store programs and selling events.
  • Maintain merchandise displays in accordance with brand standards.
  • Follow Asset Protection control and compliance procedures.
  • Support the store’s shortage and theft-awareness program using company reporting methods.
  • Complete tasks and special projects assigned by store leadership.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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