ASSOCIATE SECURITY OFFICER, FCH - SAFETY & SECURITY

Froedtert•Menomonee Falls, WI

5d•Onsite

About The Position

The Associate Security Officer proactively manages visitor access and assists and directs customers while providing outstanding customer service. The role uses a computer database to direct customers to appropriate departments for appointments, procedures, and other business; answers a multiline desk telephone; responds to emails; and stays current on workplace information. The officer floats to units to provide safety support and performs flexible duties, including work in the discharge lounge and at hospital entrances.

Requirements

High school diploma or equivalent.
American Heart Association Basic Life Support for Healthcare Provider (BLS), or an AHA equivalent, required within 90 days of hire.

Nice To Haves

A minimum of 1 year of security experience is preferred.

Responsibilities

Proactively engage in visitor access management.
Assist and direct customers while providing outstanding customer service.
Use a computer database to direct customers to appropriate departments for appointments, procedures, and other business.
Answer the multiline desk telephone and respond to emails.
Stay current on workplace information.
Float to units to provide safety needs and perform flexible duties, including work in the discharge lounge and at hospital entrances.

Benefits

Paid time off.
Career pathways, career tuition assistance, and continuing education unit opportunities.
Academic partnership with the Medical College of Wisconsin.
Referral bonuses.
403(b) retirement plan.
Medical, dental, vision, and life insurance.
Short- and long-term disability coverage.
Free workplace clinics.
Employee assistance programs.
Adoption assistance.
Healthy Contributions.
Care@Work.
Moving assistance.
Discounts on gym memberships, travel, and other work-life benefits.