ASSOCIATE SECURITY OFFICER, FCH - SAFETY & SECURITY (3014736007)

Froedtert Health•MENOMONEE FALLS, WI

8d•Onsite

About The Position

The Associate Security Officer proactively manages visitor access and provides customer service by assisting and directing customers. The role uses a computer database to direct customers to appropriate departments for appointments, procedures, and other business; answers a multiline desk telephone; responds to emails; and stays current on workplace information. The officer floats to hospital units to support safety needs and performs flexible duties, including work in the discharge lounge and at hospital entrances. This is an onsite position at Froedtert Menomonee Falls Hospital in Menomonee Falls, Wisconsin. The schedule is Shift 2, varies/floats, at 0.8 FTE and 32 standard hours per week. Weekend work is required, but not every weekend, as are holidays.

Requirements

High school diploma or equivalent.
American Heart Association (AHA) Basic Life Support for Healthcare Provider (BLS), or an AHA equivalent, required within 90 days of hire.

Nice To Haves

At least one year of security experience is preferred.

Responsibilities

Proactively manage visitor access.
Assist and direct customers, providing outstanding customer service.
Use a computer database to direct customers to appropriate departments for appointments, procedures, and other business.
Answer the multiline desk telephone and respond to emails.
Stay current on workplace information.
Float to hospital units to provide safety support.
Perform flexible duties, including work in the discharge lounge and at hospital entrances.