Associate SCM Logistics

Performix•Rochester, MN

About The Position

The Associate SCM Logistics position receives direction from SCM leadership and works collaboratively with a team and with physicians, allied health professionals, administrators, SCM staff, vendors, and other internal and external individuals. The role supports specific departments with accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. The incumbent performs daily activities involving the movement of materials throughout the Client, with attention to safety, security, and productivity standards. The role involves significant supplier interaction to expedite orders, manage returns, and resolve invoice and receipt problems. It also provides SCM Logistics support by responding to a high volume of requests through phone, mail, and fax, serving as a contact for inquiries and problems, coordinating with other SCM personnel as needed, and contributing to special projects. The position researches and resolves transactions involving invoices not received and received items not invoiced, as well as specialty requests such as aged proof-of-delivery items, shipping modes, and returns. It supports the distribution of medical products and services, including controlled substances and hazardous materials, and uses reports to help maintain transaction data integrity for special handling instructions, expedited and critical orders, and routine fulfillment. The role identifies trends that cause processing delays and works with affected individuals on lasting solutions. It complies with relevant policies and governmental regulations, supports projects assigned by SCM leadership, and performs other job-related duties as assigned.

Requirements

High school diploma or GED and two years of supply chain or business-related experience; an associate degree plus one year of experience is accepted as equivalent.
Skills in receiving, distribution, and inventory control.
Strong personal computer, communication, problem-solving, continuous improvement, and teamwork skills.
Excellent verbal and written communication skills.
Ability to work in a team-oriented environment and collaborate across departments to provide customer service.
Adaptability and flexibility in a changing work environment.
Ability to handle and prioritize multiple tasks simultaneously.
Basic understanding of accounting principles.
Ability to manage time and meet deadlines.

Responsibilities

Support accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
Perform daily material movement activities while following safety, security, and productivity standards.
Work with suppliers to expedite orders, manage returns, and resolve invoice and receipt problems.
Handle high volumes of inquiries received by phone, mail, and fax; act as a point of contact and involve appropriate SCM personnel to resolve problems.
Research and resolve transactions involving invoices not received and received items not invoiced.
Research specialty requests, including aged proof-of-delivery items, shipping modes, and returns.
Assist with distribution of medical products and services, including controlled substances and hazardous materials.
Use reports to support transaction data integrity for special handling instructions, expedited and critical orders, and routine fulfillment.
Identify trends that contribute to processing delays and collaborate on long-term solutions.
Comply with applicable policies and governmental regulations.
Assist with projects assigned by SCM leadership and perform other job-related duties as assigned.
Support SCM continuous improvement initiatives and share knowledge with customers and colleagues.