Logistics Associate

United State Cold Storage Inc / USCS • Wilmington, IL

7d

About The Position

USCS is seeking a Logistics Associate to develop load-building and carrier-selection solutions that ensure deliveries meet customer and company expectations. The role coordinates shipments and works with customers, carriers, and transportation leadership to support reliable service and departmental profitability. The position is based in Wilmington and is scheduled from 8:00 a.m. to 4:30 p.m.; travel may vary. It reports to the Logistics Supervisor and/or Logistics Manager.

The associate also supports transportation managers with month-end financial closing and other assigned projects. The role requires maintaining professional communications, following safety and security procedures, participating in relevant staff or customer meetings and training, and identifying and helping resolve product, process, and quality issues. The job description notes that duties may vary by operating area and may include other tasks.

Requirements

• High school diploma or GED.
• Good written and oral communication skills.
• Good arithmetic, reading, and typing skills.
• Ability to coordinate with contracted trucking dispatchers and drivers.
• Ability to thrive in a constantly changing environment and meet tight timelines.
• Ability to work overtime as needed.
• Ability to sit and/or stand for extended periods and to see, speak, and hear.
• Ability to follow verbal and written instructions and company policies.
• Ability to work independently and coordinate with others.
• Ability to manage stress and productivity guidelines.
• Ability to follow safety procedures at all times.

Nice To Haves

• At least 2 years of transportation experience preferred.
• PC, leadership, and planning skills are helpful.
• Experience with AS400, SAP, Word, Excel, and PowerPoint is a plus.
• Experience with warehouse paperwork is a plus.

Responsibilities

• Coordinate daily shipments, including load planning, carrier selection, and dispatching loads.
• Maintain a high level of customer service and satisfaction.
• Ensure developed solutions meet department profitability objectives.
• Research and resolve delivery discrepancies in line with customer expectations and department guidelines.
• Communicate with customers about orders, delivery appointments, and service.
• Interact with carriers and maintain positive carrier relations.
• Support Transportation Managers with month-end financial closing processes and procedures.
• Support the Transportation Manager on other assigned projects.
• Maintain a professional manner in appearance and communications.
• Participate in staff and/or customer meetings when required.
• Initiate action to prevent product, process, or quality-system nonconformities.
• Identify and record issues relating to products, processes, and quality.
• Initiate, recommend, or provide solutions through appropriate channels and verify their implementation.
• Follow posted security procedures and safety procedures.
• Participate in safety and educational training.
• Perform other duties as assigned.

Benefits

• 401K after 1 year for eligible full-time employees not under contract.
• Educational Assistance after 1 year for eligible full-time employees not under contract.
• Blue Cross Blue Shield coverage, if elected, after 30 days of service.
• Company Life Insurance.
• Other unspecified perks.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED