Associate Sales Executive, Small Government (Legal)

Thomson Reuters•Eagan, MN

1d•Hybrid

About The Position

The Associate Sales Executive is primarily focused on leading the renewal for existing accounts during the renewal window. In some instances, they lead upsell sales motions within and outside the renewal window. This role covers lower complexity deals that cannot be delivered digitally and may handle escalations from Digital Chat Assist (DCA) related to renewals. Coverage is through virtual channels with no travel required. The position requires core knowledge of products and markets within the subsegment. This is a hybrid position, requiring three days a week in one of the company's hub locations.

Requirements

A bachelor’s degree or equivalent experience.
2+ years of sales, account management, or customer success experience, ideally in: B2B sales, SaaS/subscription-based businesses, legal, government, or professional services markets.
Well-developed sales process and negotiation aptitude.
A demonstrated ability to drive high customer contact volume.
Strong oral and written communication skills.
High degree of professionalism, customer centricity, and flexibility.

Responsibilities

Closes renewals and upsell opportunities for an assigned geography and/or for leads assigned.
Identifies the best virtual channel for engagement with customers (including phone).
Validates customer needs, shapes product plans, and drives deals to close.
Supports in developing and executing territory growth strategies.
Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close.
Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory.
Handles escalations from Digital Chat Assist.
Focuses on driving retention and achieving renewal targets by engaging existing customers during the renewal window (and in some instances outside of the window).
Leverages automated and insight-driven Salesforce workflow to progress deals.
Nurtures opportunities and moves more renewals outside the ‘digital first’ selling scenarios to close for existing ‘non-named’ account renewals and existing ‘non-named’ incremental sales (upsell).

Benefits

Flex My Way policies designed to help manage personal and professional responsibilities.
Continuous learning and skill development opportunities.
Grow My Way programming.
Skills-first approach to career development.
Paid leave.
Two company-wide Mental Health Days off.
Access to the Headspace app.
Retirement savings.
Tuition reimbursement.
Employee incentive programs.
Resources for mental, physical, and financial wellbeing.
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance.
Two paid volunteer days off annually.
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Market competitive health, dental, vision, disability, and life insurance programs.
Competitive 401k plan with company match.
Competitive vacation, sick and safe paid time off.
Paid holidays (including two company mental health days off).
Parental leave.
Sabbatical leave.
Optional hospital, accident and sickness insurance paid 100% by the employee.
Optional life and AD&D insurance paid 100% by the employee.
Flexible Spending and Health Savings Accounts.
Fitness reimbursement.
Access to Employee Assistance Program.
Group Legal Identity Theft Protection benefit paid 100% by employee.
Access to 529 Plan.
Commuter benefits.
Adoption & Surrogacy Assistance.
Access to Employee Stock Purchase Plan.