AAA Associate Retail Travel Agent
AAA Club Alliance•Edmond, OK
•Onsite
About The Position
AAA Club Alliance is seeking enthusiastic, sales-driven individuals to help others create unforgettable travel experiences. This role is ideal for those who excel in sales and customer service, have a passion for learning, and embrace new technology. For over 100 years, AAA has been a trusted travel expert, evolving to meet the needs of modern travelers. Join a dynamic sales team known for providing world-class service and help clients achieve their travel dreams.
Requirements
- High school diploma or equivalent
- At least 1 year of retail experience required.
- Excellent communication and customer service skills
- Strong organizational ability
- Proficiency with travel booking systems and web-based applications
- Working knowledge of geography
- Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
- Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.
Nice To Haves
- Associate’s degree or travel school graduate preferred.
- Minimum of 1 year of experience as a retail/leisure travel agent (or other comparable travel experience) preferred.
- Certified Travel Associate (CTA) designation required within 2 years of hire.
Responsibilities
- Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more.
- Use personal travel experiences to inspire and guide clients.
- Build long-term relationships, turning first-time clients into loyal travelers.
- Leverage AAA’s established travel strategy to maximize success and achieve sales goals.
- Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.
- Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card.
- Resolve client concerns under management guidance.
- Attend promotional events, training, and familiarization trips to stay ahead in the industry.
Benefits
- Company-sponsored IATAN cards for travel discounts + personal travel opportunities at exclusive rates.
- Paid Educational Trips
- Sundays off
- Medical, dental, vision, retirement plans, and more.
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
