AAA Associate Retail Travel Agent

AAA Mid-Atlantic•Edmond, OK

1d•$15 - $23•Onsite

About The Position

At AAA Club Alliance, we are seeking enthusiastic, sales-driven individuals to help clients create unforgettable travel experiences. This role is suitable for both seasoned travel professionals and those new to the industry who excel in sales and customer service, have a passion for learning, and embrace new technology. For over 100 years, AAA has been a leading travel expert, continuously evolving to meet modern travelers' needs. Join a dynamic sales team dedicated to providing world-class service and making clients' travel dreams a reality.

Requirements

High school diploma or equivalent
At least 1 year of retail experience
Excellent communication and customer service skills
Strong organizational ability
Proficiency with travel booking systems and web-based applications
Working knowledge of geography
Certified Travel Associate (CTA) designation required within 2 years of hire
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings
Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position

Nice To Haves

Associate’s degree or travel school graduate
Minimum of 1 year of experience as a retail/leisure travel agent (or other comparable travel experience)

Responsibilities

Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more
Use your personal travel experiences to inspire and guide clients
Build long-term relationships, turning first-time clients into loyal travelers
Leverage AAA’s established travel strategy to maximize success and achieve your sales goals
Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies
Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card
Resolve client concerns under management guidance
Attend promotional events, training, and familiarization trips to stay ahead in the industry

Benefits

Company-sponsored IATAN cards for travel discounts + personal travel opportunities at exclusive rates
Paid Educational Trips
No Sundays
Convenient Hours: Monday–Friday, 8 AM–6 PM, and Saturday, 8 AM–5 PM (37.5-hour work week)
Base Salary: The starting base compensation for this position is $14.73 to $22.94/hourly
Monthly Incentives: This position is eligible to earn incentive pay with an average payout of $550 - $1,500 per month, after approximately 6 months of employment
Paid Time Off: 3+ weeks accrued in your first year
Full Benefits Package: Medical, dental, vision, retirement plans, and more
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year