Associate Relationship Banker - Silverthorne/Vail/Avon - CO METRO NORTH
About The Position
As an Associate Relationship Banker in a Chase Branch, you represent the Chase brand and culture by creating welcoming, memorable experiences for clients. You combine friendly, attentive service and financial knowledge with current banking solutions and technology to understand clients’ needs, recommend appropriate products and services, and contribute to branch success. You assist walk-in and scheduled clients in person and over the phone, and connect them with digital tools and specialized banking experts as needed. The role requires following banking policies, procedures, and regulatory requirements, and working branch hours that include weekends and some evenings. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Employment and continued employment are contingent on meeting the stated background and registration requirements. Chase offers a competitive total rewards package, with base salary determined by role, experience, skills, and location. Eligible employees may receive commission-based pay or discretionary incentives. Benefits and programs are based on eligibility.
Requirements
- High school degree, GED, or foreign equivalent.
- Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
- Ability to resolve client issues quickly and effectively with attention to detail and provide a consistent client experience.
- Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
- Ability to work branch hours, including weekends and some evenings.
- Meet the applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with background review conditions.
- Register with or update the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act upon active employment, and complete required renewals and updates.
Nice To Haves
- At least one year of sales experience in retail, financial services, or a related industry, with demonstrated success establishing new clients, deepening relationships, and delivering results.
- College degree or military equivalent.
- Experience following banking policies, procedures, and regulatory requirements.
Responsibilities
- Put clients first by delivering attentive, friendly service and creating a welcoming environment.
- Communicate clearly and politely in a consultative manner; ask questions and listen to understand clients’ needs and build trust.
- Assist walk-in and scheduled clients in person and over the phone, build relationships, understand financial needs, and tailor product and service recommendations.
- Educate clients about and connect them to digital banking solutions, including the Chase Mobile App, Chase.com, and ATMs.
- Learn products, services, and procedures quickly and accurately to consult with clients and connect them with specialists for their financial needs.
- Follow policies, procedures, and regulatory banking requirements.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
