Associate Relationship Banker - McCaslin - CO METRO NORTHWEST

JPMorganChase • Louisville, KY

7d • Onsite

About The Position

As an Associate Relationship Banker in a Chase branch, you represent the brand and culture by creating welcoming, valued, and understood experiences for clients. You use banking knowledge, financial technology, and attentive service to assist clients with their financial needs and contribute to the success of the branch.

You help walk-in and scheduled clients in person and over the phone, build lasting relationships, and recommend relevant products and services. You also connect clients with digital banking tools and other Chase experts when their needs require specialized support. The role requires learning banking products and procedures and following applicable policies, procedures, and regulatory requirements.

This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment and continued employment are contingent on meeting these requirements, including registration and required renewals and updates.

Requirements

• High school degree, GED, or foreign equivalent.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work branch hours, including weekends and some evenings.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements; an employment offer is contingent on JPMC review of criminal conviction history, credit report, NMLS information, and other relevant information.
• NMLS registration under the SAFE Act, or updating an existing registration as necessary, immediately after starting employment; continued employment requires compliance with registration, renewal, and update requirements.

Nice To Haves

• At least 1 year of sales experience in Retail, Financial Services, or a related industry, with demonstrated success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience following banking policies, procedures, and regulatory requirements.

Responsibilities

• Create a welcoming environment and provide attentive, friendly service that exceeds client expectations.
• Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and over the phone to build relationships, understand financial needs, and tailor product and service recommendations.
• Educate clients about and connect them to Chase technology solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to consult with clients about banking solutions.
• Collaborate with and connect clients to team experts for specialized financial needs.
• Follow policies, procedures, and regulatory banking requirements.
• Operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED