Associate Relationship Banker - Washington Thornton - CO METRO NORTHWEST

JPMorgan Chase & Co. • Thornton, CO

9h • $23 - $30 • Onsite

About The Position

As an Associate Relationship Banker in a Chase Branch, you represent the Chase brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to help clients address their financial needs. You assist walk-in and scheduled clients in person and over the phone, build lasting relationships, recommend relevant products and services, and connect clients with digital banking tools and specialized experts. The role requires learning banking products, services, and procedures and adhering to regulatory and internal requirements. This position requires NMLS registration under the SAFE Act and is subject to Dodd-Frank/Truth in Lending Act qualification requirements. Continued employment is contingent on meeting those requirements, including successful registration after starting and timely completion of renewals and updates.

Requirements

• Ability to create memorable client experiences and elevate the client experience.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and some evenings.
• Must meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements; an employment offer is contingent on the employer's review of relevant records and information.
• NMLS registration under the SAFE Act is required, including successful registration immediately after the start date and timely annual renewal and updates.

Nice To Haves

• At least 1 year of sales experience in retail, financial services, or a related industry, with success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Provide attentive, friendly service and create a welcoming environment for clients.
• Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and over the phone; build relationships, understand financial needs, and tailor product and service recommendations.
• Educate clients about and connect them to digital banking solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to consult on banking solutions and connect clients with experts for specialized financial needs.
• Follow policies, procedures, and regulatory banking requirements.
• Complete required risk and compliance training and meet internal and external risk and compliance obligations.
• Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) as required, and complete annual renewals and updates.

Benefits

• Competitive total rewards package, including base salary; eligible roles may also receive commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED