Associate Relationship Banker - Metro Southwest Market - Centennial, CO

JPMorgan Chase & Co. • Centennial, CO

6h • $23 - $30 • Onsite

About The Position

At Chase, the Associate Relationship Banker represents the brand and culture in a branch by combining hospitality, banking knowledge, financial technology, and attentive service. The role welcomes and assists clients, identifies their financial needs, recommends relevant products and services, and contributes to branch success by building lasting relationships. The banker helps clients use digital and self-service banking options and connects them with specialists when needed. The position is subject to Dodd-Frank/Truth in Lending Act loan-originator qualification requirements and requires NMLS registration under the SAFE Act.

Requirements

• Ability to create memorable client experiences and elevate the client experience.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail and provide a consistent client experience.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and some evenings.
• Must satisfy applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements; employment is contingent on JPMC review of relevant background and financial information. A felony conviction within the last seven years disqualifies applicants.
• Must register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act after starting employment, and complete required annual renewals and updates.

Nice To Haves

• One or more years of sales experience in retail, financial services, or a related industry, with demonstrated success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Welcome clients and provide attentive, friendly service that creates a welcoming environment and exceeds expectations.
• Communicate clearly, politely, and consultatively; ask questions and listen to understand and anticipate clients’ needs.
• Assist walk-in and scheduled clients in person and by phone, build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate clients and connect them to technology solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to consult on banking solutions and connect clients with experts for specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED