Associate Registrar

Herzing Brand • Milwaukee, WI

12d • $62,316 - $84,311 • Remote

About The Position

The Associate Registrar is responsible for overseeing the new student enrollment processes in the Registrar’s Office. It includes establishing and following procedures in accordance with regulatory, accreditation and institutional guidelines.

Requirements

• Bachelor’s degree required, Master’s degree preferred.
• Three years related work experience preferred.
• One year of experience in supervision and management.

Responsibilities

• Supervise the Enrollment Specialist and Assistant Registrar positions.
• Cooperatively work with the University Registrar and the Associate Provost of Registrar Services on reviewing and maintaining department policies and procedures.
• Ensure the accurate communication of academic policies and procedures to the Registrar’s Office staff.
• Audit the team’s output for accuracy.
• Act as a liaison for other administrative offices on student schedule and academic policy questions.
• Ensure the University’s service level agreements are being maintained.
• Assist in performing all new student enrollment tasks as needed.
• Provide excellent customer service to students, staff, faculty and third parties.
• Provide leadership for team and deliver results through effective training, coaching and development of staff.
• Oversee the training, development and coordination of division staff and department activities to ensure team has the skills and ability to perform their jobs effectively.
• Manage team performance, which includes delivering consistent quality feedback, providing reinforcement and recognition when appropriate, taking corrective action when necessary.
• Manage department to appropriate staffing levels; ensuring all new hires receive appropriate training.
• Recognize talent and develop staff for potential advancement.
• Ensure staff is adhering to FERPA and other related regulatory requirements.
• Participate in appropriate professional organizations and stay informed with best practices established by the American Association of Collegiate Registrars and Admissions Officers (AACRAO).
• Participate in administrative meetings and committees as assigned.
• Act on behalf of University Registrar in his or her absence.
• Other tasks as assigned.

Benefits

• We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees