Associate Registrar

Franklin Pierce University•Rindge, NH

3d•Hybrid

About The Position

Franklin Pierce University is a student-centered institution with a strong commitment to academic excellence, community, and student success. Our Registrar's Office plays a central role in the student experience — connecting academic policy, technology, and records administration to support students from enrollment through graduation. We are seeking a detail-oriented higher education professional ready to contribute to a collaborative and service-focused team. As Associate Registrar, you will work closely with the University Registrar to manage a broad range of academic records, scheduling, and student services functions for the Rindge campus. This role is well-suited for an experienced higher education professional who is organized, proactive, and committed to delivering accurate, timely service to students, faculty, and staff. This is a hybrid position requiring a minimum of two days per week on-site at our Rindge, NH campus.

Requirements

Minimum of 2 years of experience in higher education administration
Demonstrated knowledge of FERPA and the ability to maintain strict student record confidentiality
Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment
Strong verbal and written communication skills; able to convey complex information clearly and diplomatically
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and database systems
Ability to work independently as well as collaboratively across departments

Nice To Haves

2+ years of experience working directly in a Registrar's Office
Experience with Jenzabar J1
Background in academic scheduling or degree auditing

Responsibilities

Lead the creation, review, and management of class schedules for the University
Create final exam schedules for the Rindge campus
Oversee classroom assignments for the Rindge campus
Manage course waitlists, section changes, and registration processes
Manage the graduation process, including application processing, final degree audits, updating Jenzabar J1, and completing degree conferrals
Determine and communicate graduation-related timelines, deadlines, and documentation requirements
Coordinate processing for special student groups: honors, study abroad, re-admits, transfers, consortium students, athletes, and more
Manage Declaration of Major/Minor/Certificate processes, substitutions, waivers, and degree audit adjustments
Post transfer credits and facilitate readmit audit adjustments
Update National Student Clearinghouse as needed
Support implementation of new technologies and lead training on emerging systems
Ensure timely training and communication to University on registration, course scheduling, grading, and other Registrar Office updates
Manage academic standing processes and advisor assignment/management
Support accreditation, licensing, and strategic planning initiatives
Serve on university committees and participate in professional development conferences
Supervise Registrar staff and work-study students as needed
Champion continuous improvement in office efficiency and administrative best practices
Back-up to University Registrar in various processes and procedures.