Associate Regional Business Manager
About The Position
Miraclon is the home of FLEXCEL Solutions, which have helped transform flexographic printing for more than a decade. The technology, including the industry-leading FLEXCEL NX and FLEXCEL NX Ultra Systems, and FLEXCEL NX Print Suite that enables PureFlexo™ Printing, maximizes on-press efficiency, delivers higher quality and overall best-in-class results. With a focus on pioneering image science, innovation, and collaboration with industry partners and customers, Miraclon is committed to the future of flexo and continues to be positioned to lead the charge. Miraclon is looking for an Associate Regional Business Manager to join the US&C Go To Market (GTM) team. As the Assistant Business Manager, you will support regional daily operations, assist in preparing, reviewing, and ensuring the correct implementation of sales contracts and agreements in collaboration with the Regional Finance Manager, and ensure compliance with legislative requirements while meeting the Company's financial objectives. You will report to the Regional Business Manager.
Requirements
- 5+ years’ experience in a similar function for administration, sales, or finance
- Bachelor's degree in business or related field
- Possesses strong problem-solving skills.
- Excellent written and verbal communication skills, including active listening
- The ability to develop internal and external business partnerships with a focus on customer centricity
- Excellent attention to detail, strong follow-up skills, and a consistent, reliable approach to work.
- Able to exercise sound judgment while handling time-sensitive tasks.
- Self-starter who is well organized, brings enthusiasm to the role, and can manage challenging priorities and deadlines with flexibility.
- Proficient in Outlook, Word, PowerPoint, Excel, Salesforce, and ERP Systems
- English language proficiency
Responsibilities
- Support the Regional Business Manager in driving efficient sales and business operations.
- Support RBM in pipeline tracking, forecasting accuracy, and revenue performance visibility
- Support the management of sales and service agreements process (from signature to systems’ settings).
- Drive a robust contract management and renewal process, communicate clearly on meeting all deadlines and conditions as per contractual agreement (i.e., Reviews, updates, pricing, rebates, renewals...).
- Manage rebate program in an accurate and timely manner
- Ensure business continuity by backing up the Customer Care or Technical Support Coordinator, when applicable.
- Ensure business records are organized, including digital systems’ data integrity from the Sales and Customer Care teams.
- Become a Super user & trainer for SFDC (including CPQ) and the first level of support on issues and escalations for the regional Business Development team.
- Assist the Commercial Operations and Sales teams on system & process issues.
- Prepare and update dashboards, reports, and analyses to support the regional business management.
- Provide insights from reporting to drive business decisions and identify risks/opportunities
- Awareness and follow-up on business requirements, including updates or potential risks due to market changes (contract T&Cs).
- Monitor KPI performance and highlight risks
- Support root-cause analysis of performance issues
- Other duties as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
