Associate, Real Estate Banking - Ottawa

Scotiabank • Ottawa, ON

18h • Hybrid

About The Position

Contributes to the overall success of the Commercial Real Estate Banking team, ensuring specific individual goals, plans, and initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. The Associate is responsible for contributing to the overall success of Real Estate Banking by meeting his/her team financial and non-financial metrics and supporting the Director with the management of a portfolio of accounts. Negotiated goals and objectives include Team Financial objectives that consist of new loan acceptances, asset, revenue and deposit growth, new customer acquisition, and referrals to other departments within the Bank, and Non-financial objectives that consist of customer service, operational effectiveness, and personal development. Managing a portfolio of accounts includes providing customized and creative financial solutions to satisfy clients' needs and delivering a consistent customer service experience, maintaining credit quality and profitability of customer relationships, and monitoring all accounts to ensure the Bank’s security position remains within guidelines, all conditions are met, and timely action has been taken with sundry maintenance items such as maturity dates and annual reviews.

Requirements

• Bachelor’s degree in Business, Commerce or Economics.
• Previous commercial credit or real estate lending experience preferred but not mandatory.
• Strong interpersonal and communication skills are essential to this position. The Account Manager must be able to effectively articulate views both within the Bank and externally in the marketplace.
• A driver’s license is mandatory.

Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Contributes to the development and profitable growth of the real estate portfolio by preparing credit applications, annual reviews, client communication, in support of income property lending on multi-unit residential and commercial properties, and construction financing to builders and developers. Prepares credit presentations that are concisely written and structured in accordance with Bank standards and completed in a timely fashion. Performs due diligence in evaluating information to ensure the major issues and inherent risks that are critical to a sound credit decision have been identified and material facts verified. Properly evaluates risk by thoroughly considering the strengths of and major issues relating to the project, the experience and worth of the proponent, and cash flow and asset cover (including alternate sources of repayment).
• Provides effective account management and safeguards the Bank’s assets and liabilities by acquiring and maintaining a sound knowledge of the Bank’s policies and procedures. Ensures all compliance policies are followed including the Bank’s KYC guidelines. Follows the Bank’s AML program and Guidelines for Business Conduct. Remains well informed on business conditions and the real estate industry generally. Is decisive by fully understanding the credit transaction, including the risk involved, and making clear and independent recommendations on all credit applications or loan actions. Recognizes problem accounts at an early stage and takes appropriate action to protect the Bank’s interest by implementing an action plan to correct the situation or exit the loan as appropriate. Ensures customer defects for both business and collateral documentation are kept to a minimum, and promptly takes action to correct or resolve any defects identified. Tracks and responds quickly to navigate trends identified, including the re-assessment of IG code ratings as appropriate.
• Delivers a consistent customer service experience by acquiring and maintaining a sound knowledge of the Bank’s products and services. Actively seeks customer feedback on Bank products and the delivery of customer service. Ensures high service standards are maintained, including meeting deadlines on customer requests. Has a sound knowledge and understanding of the Borrower’s past performance and the variables that will impact on future results.
• Supports the business development activities of the Bank by taking a positive approach to business and identifying new business opportunities with proper focus on profitability and risk. Assists the Director & Group Lead by researching, preparing and conducting sales calls and site visits. Monitors customers’ needs and cross-sells Bank services. Identifies and refers sales opportunities to other departments in the Bank, including Global Banking & Payments, Private Banking, Commercial and Retail Banking, and Global Banking & Markets. Assists the Director with maintaining an ongoing pipeline of business, including customers and active prospects. Establishes and maintains effective external contacts.
• Supports the Real Estate Banking team’s activities by demonstrating a customer focused and performance-oriented approach. Demonstrates a team-oriented approach through a positive attitude and a strong work ethic. Earns respect from and demonstrates respect for others. Maintains effective, open communication and an atmosphere conducive to teamwork and success. Displays proper attention to training and development of self.
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level