Associate Provider Network Manager

Liberty Dental Plan Careers • Tampa, FL

1d • $53,000 - $63,000 • Remote

About The Position

Liberty Dental Plan is hiring an Associate Provider Network Manager to help grow, maintain, and support its provider network and ensure providers have the resources and guidance they need. The role supports provider recruitment, contracting, credentialing, network maintenance, and provider education, working with dental offices and internal teams to keep the network compliant, accurate, and able to meet member access standards.

This is a remote position, but candidates must reside in Florida. Travel of up to 25% may be required for provider visits, meetings, and network support activities. The role offers exposure to provider recruitment, contracting, credentialing, compliance, and network operations, with opportunities for field engagement and professional growth.

The base salary range is $53,000–$63,000 annually, not including fringe benefits or potential bonuses. Final pay depends on factors including geographic location, skills, education, experience, and internal equity. No relocation assistance or sponsorship is available.

Requirements

• High school diploma or GED.
• At least 2 years of experience supporting provider networks, dental offices, managed healthcare, insurance operations, or related healthcare sales environments.
• Experience working with Dental PPO and/or DHMO networks.
• Strong knowledge of dental terminology and dental office operations.
• Excellent verbal and written communication skills.
• Strong customer service, relationship-building, and organizational skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to identify issues, conduct research, and follow through to resolution.
• Valid driver's license, reliable transportation, and proof of insurance meeting company requirements.
• Must reside in Florida.

Nice To Haves

• Associate degree in a related field.
• Background as a dental hygienist, dental assistant, office manager, or other dental practice professional.
• Experience with provider credentialing, contracting, claims, or provider relations.
• Experience with Medicaid dental networks.
• Bilingual communication skills.
• Previous experience working for a dental insurance carrier or managed care organization.

Responsibilities

• Support recruitment of general dentists and specialists to strengthen provider networks and meet organizational goals.
• Assist with network analysis to identify recruitment needs and ensure network adequacy.
• Develop and maintain positive relationships with dental providers and office staff.
• Review contracting and credentialing packets for completeness and accuracy.
• Collect and organize provider documentation required for onboarding and credentialing.
• Coordinate with providers and internal teams to resolve provider- and member-related issues.
• Educate providers on Liberty Dental Plan policies, procedures, and compliance requirements.
• Conduct provider orientations and ongoing provider outreach.
• Verify and maintain provider directory information, including office demographics, schedules, locations, and operating hours.
• Support annual provider attestation and compliance activities.
• Process provider and facility updates in a timely manner.
• Conduct provider service calls and site visits as needed.
• Collaborate with cross-functional teams to support provider network operations and service excellence.
• Perform additional duties and special projects as assigned.

Benefits

• 401(k) retirement benefits with employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice.
• Medical insurance with low-cost premiums for employee-only coverage; Liberty subsidizes costs for eligible enrolled dependents.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance equal to one times base salary, with optional supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program supporting mental health and well-being.
• Vacation and sick leave, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.
• Remote or hybrid work options are available for various positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED