Provider Network Management Associate
About The Position
WelbeHealth is a value-based healthcare organization providing an all-inclusive care option for vulnerable seniors. The Provider Network Management Associate is a critical, field-based role responsible for the end-to-end lifecycle of provider relationships, including building a strategic pipeline, advocating for the PACE model to secure new contracts, and managing the ongoing operational performance of the provider network. The role supports the integration of provider partners into WelbeHealth’s work serving vulnerable seniors. The position offers the opportunity to shape provider network strategy within a mission-driven PACE model, where clinical outcomes, member experience, and community-based care are interconnected. It also directly influences care delivery through cross-functional partnership and innovative care models. The role includes identifying and engaging prospective provider partners, leading contract execution, and facilitating market-specific network plans. It also involves onboarding and training partners, maintaining provider relationships, leading Joint Operating Committee meetings when appropriate, collaborating with internal teams, and monitoring network performance. Travel to WelbeHealth markets may be required as needed.
Requirements
- Bachelor’s degree in a relevant field; professional experience may be substituted.
- At least one year of experience in provider relations field work.
- Ability to provide exceptional service to providers and partners.
- Experience building trust-based relationships with diverse stakeholders and delivering a service-centric experience.
- Ability to travel to WelbeHealth markets as needed.
Nice To Haves
- Experience in a managed care organization is preferred.
Responsibilities
- Identify, research, and develop a pipeline of potential provider partners within assigned geographies to meet expansion goals.
- Execute outreach to prospective providers and advocate for the PACE model and its benefits to participants.
- Lead prospective providers through contract signing in partnership with the Network Strategy team.
- Facilitate market-specific network strategic plans to develop a highly aligned and performing provider network.
- Guide partners through initial training on plan policies and technology, including the Provider Portal, and maintain ongoing engagement.
- Build trusted relationships with contracted partners and lead Joint Operating Committee meetings when appropriate to support performance and satisfaction.
- Collaborate with Clinical Operations, Utilization Management, Claims, and PACE Center Leadership teams to support communication and workflow integration.
- Monitor and report on Key Performance Indicators and Service Level Agreements for the assigned provider network.
Benefits
- Medical, dental, and vision insurance coverage.
- 17 days of personal time off (PTO), 12 observed holidays annually, and 6 sick days.
- 401(k) savings plan with employer match.
- Base pay and bonus as part of a comprehensive compensation package.
- Comprehensive healthcare coverage and additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
