Provider Network Management Associate

WelbeHealth • Fresno, CA

1d

About The Position

WelbeHealth is a value-based healthcare organization providing an all-inclusive care option for vulnerable seniors. The Provider Network Management Associate is a field-based role responsible for the end-to-end lifecycle of provider relationships, including developing a strategic pipeline, advocating for the PACE model to secure new contracts, and managing the operational performance of the provider network. The role supports integrating provider partners into WelbeHealth’s work serving vulnerable seniors and contributes to network strategy, clinical outcomes, member experience, and community-based care.

The Associate identifies and approaches prospective provider partners, leads contract execution in coordination with the Network Strategy team, and helps implement market-specific network plans. The role also supports partner onboarding and training, builds ongoing relationships, monitors network performance, and collaborates with internal teams to coordinate workflows and care delivery. Travel to WelbeHealth markets is required as needed.

Requirements

• Bachelor’s degree in a relevant field; professional experience may be substituted.
• At least one year of experience in provider relations field work.
• Demonstrated ability to provide exceptional service to providers and partners.
• Proven ability to build trust-based relationships with diverse stakeholders and deliver a service-centric experience.
• Ability to travel to WelbeHealth markets as needed.
• Compliance with WelbeHealth’s vaccination policy: proof of vaccination or a vaccine declination form is required before employment.

Nice To Haves

• Experience in a managed care organization is preferred.

Responsibilities

• Identify, research, and develop a pipeline of potential provider partners within assigned geographies to meet expansion goals.
• Execute outreach to prospective providers and advocate for the PACE model and its benefits to participants.
• Lead prospective providers through contract signing in partnership with the Network Strategy team.
• Facilitate execution of market-specific network strategic plans.
• Guide provider partners through initial training on plan policies and technology, including the Provider Portal, and maintain ongoing engagement.
• Build trusted relationships with contracted partners and lead Joint Operating Committee meetings when appropriate to support performance and satisfaction.
• Collaborate with Clinical Operations, Utilization Management, Claims, and PACE Center Leadership to support communication and workflow integration.
• Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the assigned provider network.
• Travel to WelbeHealth markets as needed.

Benefits

• Medical, dental, and vision insurance coverage.
• 17 days of personal time off (PTO).
• 12 observed holidays annually.
• 6 sick days.
• 401(k) savings plan with employer match.
• Base pay plus bonus as part of a comprehensive compensation package.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level