Associate Program Manager

Polywood • Syracuse, IN

5d • Onsite

About The Position

Associate Program Manager Internal Opportunity for Current POLYWOOD Employees Full Time | Syracuse, IN Turn complex customer programs into seamless execution and lasting retail partnerships. At POLYWOOD®, we're redefining outdoor living through innovative products, sustainable manufacturing, and strong retail partnerships. As the industry pioneer in outdoor furniture made from recycled plastics, we've built our success by investing in exceptional people who are passionate about collaboration, continuous improvement, and delivering outstanding customer experiences. We're looking for an Associate Program Manager who enjoys solving complex problems, building cross-functional relationships, and helping bring customer programs to life. This role offers an opportunity to develop strategic account management skills while working alongside experienced Program Managers and Business Development leaders, with a clear path for career growth.

Requirements

• A bachelor's degree in Business, Project Management, Supply Chain, Marketing, or a related field, or equivalent experience
• 2-5 years of experience in project management, program management, account management, operations, or a related business role
• Strong organizational and project management skills
• Excellent written and verbal communication skills
• The ability to manage multiple priorities in a fast-paced environment
• Proficiency with Google Workspace or Microsoft Office, especially Excel or Sheets
• Experience working with cross-functional business teams

Nice To Haves

• Experience supporting retail customers or national accounts preferred
• Familiarity with project management tools and CRM systems preferred
• Experience in manufacturing, consumer products, or retail industries preferred

Responsibilities

• Supporting strategic customer programs from initial planning through implementation and ongoing management
• Coordinating cross-functional activities so projects remain on schedule and meet customer expectations
• Monitoring timelines, deliverables, and milestones while proactively identifying and resolving risks
• Helping execute product launches, assortment updates, merchandising initiatives, promotions, and other key program activities
• Partnering across Business Development, Marketing, Product, Supply Chain, Operations, Customer Experience, Finance, and Manufacturing to share information and remove roadblocks
• Developing deep expertise in assigned customer strategies, processes, systems, and contractual requirements
• Supporting strong customer relationships through timely communication, reliable follow-through, meetings, business reviews, trade shows, and onsite visits
• Identifying, documenting, and implementing process improvements that increase efficiency and enhance the customer experience
• Supporting assortment management, promotional planning, forecasting, and performance reviews while identifying opportunities to improve sales and execution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level