Associate Program Director

Volunteers of America - Greater New York, Inc.•New York, NY

10d•$80,649 - $80,649

About The Position

The Associate Program Director ensures that the program provides comprehensive, integrated on-site social services to help residents restore and rebuild their lives while healing from domestic violence. The role manages case management and specialized support service delivery for clients and establishes community linkages to enhance services. The position is associated with Victory I, a facility providing comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence.

Requirements

Bachelor's degree in a human services field.
Five years of experience, including two to three years in a supervisory role.
Experience working with families and victims of domestic violence.
Knowledge of counseling and advocacy techniques for people who have experienced domestic violence.
Crisis intervention and case management skills.

Responsibilities

Manage program personnel in case management and support areas.
Assist the Program Director with recruiting and training direct service staff.
Establish and maintain program delivery models.
Provide crisis intervention for victims.
Develop and maintain linkages with other service agencies, community resources, and state and city liaisons.
Ensure regulations and quality assurance indicators are met, and manage program services for quality and consistency.
Monitor external and agency survey results and implement corrective action plans.
Maintain client records professionally and confidentially, communicate with clients, and foster a wellness- and recovery-oriented environment through person-first language, respectful documentation, and person-centered planning.
Participate in general management of the facility and social service programs.
Prepare program development, expansion, and continuation proposals in coordination with the Department Director and Program Director.
Communicate regularly with contract-supervised managers and act as liaison with funding sources.
Ensure programs meet contractual goals and reporting requirements.
Monitor program progress and submit required reports to funding sources, as well as internal progress reports monthly or more frequently as required.
Plan and develop budgets and work with the Program Director and fiscal staff to ensure timely collection of payments from funding sources.
Monitor fiscal expenses and analyze fiscal reports monthly.
Supervise assigned staff.
Perform other related duties as requested.