Associate Product Specialist

TJX•New York, NY
•Hybrid

About The Position

The Associate Product Specialist helps bring products to market by ensuring they meet quality, packaging, sizing, federal safety, and labeling standards. The role works closely with Buyers, vendors, Merchants, and other cross-functional partners to review merchandise throughout production, address quality issues, and support the timely flow of goods. The position also contributes to product knowledge, vendor communication, quality documentation, and training. This is a hybrid role requiring work in the office on Tuesdays, Wednesdays, and Thursdays; additional in-office days may be required depending on business needs. The position is based at the USA Buying Office in New York, NY.

Requirements

  • At least 2 years of administration, merchandising, production, product development, or buying/planning experience.
  • Ability to handle multiple projects.
  • Ability to work well in a team environment.
  • Proficiency in Microsoft Office.
  • Strong communication skills.
  • Strong organization and follow-through skills.
  • Good eye for color, design, and detail.

Responsibilities

  • Collaborate with Buyers to develop full implementation of product quality, value, and design.
  • Identify quality issues by receiving and reviewing pre-production and product samples from vendors.
  • Build product knowledge through store and factory visits and product development training classes.
  • Establish a system to request, receive, and respond to production sample inspections in a timely manner.
  • Establish and foster vendor relationships to maintain regular and effective communication.
  • Partner with Merchants and vendors to establish quality requirements and best practices and ensure timely flow of goods through the production cycle.
  • Ensure federal safety and labeling regulations are followed.
  • Work with Buyers and DVP and Merchandise Managers to track incentive purchases, production updates, and quality concerns.
  • Develop and conduct informational and training sessions for Merchants who are new to the company and department.
  • Maintain a library of specifications, samples, and quality standards.
  • Document problem purchases and their resolutions.
  • Build product knowledge and identify quality issues through market travel, store and competition mix assessments, and product training classes.
  • Maintain systems for managing on-order samples and tracking samples received and approval status.
  • Assist with special projects as needed.

Benefits

  • Associate discount.
  • 401(k) match.
  • Medical, dental, and vision coverage.
  • Health savings account (HSA).
  • Health care flexible spending account (FSA).
  • Life insurance.
  • Short- and long-term disability.
  • Paid holidays, vacation, sick, bereavement, and parental leave.
  • Employee assistance program (EAP).
  • Incentive programs for management.
  • Auto and home insurance discounts.
  • Tuition reimbursement.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation assistance.
  • Child care and cell phone discounts.
  • Pet and legal insurance.
  • Credit union.
  • Referral bonuses.
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