Product Specialist / Associate Product Manager
About The Position
RapidAir is a designer and manufacturer of branded compressed air solutions, including piping, fittings, filtration, and accessories. The Product Specialist sits within the Product function and serves external channel partners and internal teams as a product knowledge and competitive landscape resource. The role develops and delivers product training, maintains product and competitor databases, and supports product launches, pricing decisions, and sales and marketing content. The position owns the full training lifecycle, from curriculum development and preparation of materials to delivering sessions virtually and in person. It also supports customers with product recommendations and product-related inquiries, maintains competitive and pricing information, and manages new item setups and SKU modifications in the ERP system. Approximately 25% travel is expected for in-person training at customer and partner sites.
Requirements
- 2–4 years of experience in industrial product support, technical product management, or a technical training role.
- Ability to communicate credibly with technical and non-technical audiences.
- Strong presentation and facilitation skills, including comfort speaking to a room and on camera.
- Demonstrated ability to develop training content from scratch.
- Self-directed and organized, with the ability to manage multiple programs and deadlines.
- Proficiency with common content creation and virtual training tools, including PowerPoint and Zoom or Teams.
- Ability to sit for prolonged periods at a desk and work on a computer.
- Willingness and ability to travel as needed for meetings and acquisitions.
- Ability to lift up to 15 pounds occasionally.
Nice To Haves
- Experience in compressed air or fluid power products.
- Hands-on knowledge of compressed air systems.
- Experience with LMS platforms.
Responsibilities
- Develop and maintain in-depth knowledge of RapidAir’s compressed air product line, including specifications, applications, and updates.
- Design, develop, and deliver product training for channel partners, end users, and internal teams in virtual and in-person formats.
- Create and maintain training materials, including presentations, quick-reference guides, demonstration scripts, and e-learning content.
- Conduct product demonstrations for customers, channel partners, and internal stakeholders.
- Identify customer needs, recommend suitable products, and provide technical or product-related support.
- Translate technical product features into clear, sales-focused messaging for channel partners.
- Maintain competitive landscape and pricing databases to support product development and pricing decisions and to align training messaging with RapidAir’s value propositions.
- Manage new item setups and SKU modifications in the ERP system to support product launches and changes.
- Support sales and marketing with promotional materials, sales collateral, and go-to-market content.
- Address post-sale customer inquiries, resolve product-related issues, and gather feedback for continuous improvement.
- Track training participation and effectiveness and revise programs based on feedback.
- Partner with the Product Portfolio Director to align training content with product launches, updates, and market priorities.
- Travel to customer and partner sites to deliver in-person training, approximately 25% of the time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
