About The Position

Responsible for developing and managing small or basic initiatives that drive traffic, conversion, revenue growth, and profitability for the online channel. Works closely with IT, Marketing, Merchandising, engineering technology teams, and user interface designers. Supports product management activities for one or more products and may have full product management accountability for smaller products or enhancements. Conducts technical, market, business, and financial analysis; helps define product requirements; coordinates cross-functional teams; and monitors product performance to identify opportunities for improvement. The role supports product initiatives from planning and requirements gathering through development, execution, delivery, and ongoing enhancements. The position may require travel up to 10% of the time for business purposes, within and outside the state.

Requirements

  • Bachelor’s degree and at least 2 years of product management experience in online technology, or a High School diploma/GED and at least 4 years of product management experience in online technology.
  • At least 1 year of experience in consumer-facing online commerce.
  • At least 1 year of experience in product marketing, product/program management, business development, and/or management consulting.
  • Experience working with the product development lifecycle.
  • Experience developing and delivering presentations to various audience levels within an organization.
  • Experience analyzing and reporting data to identify issues, trends, or exceptions and drive improvement and solutions.
  • Willingness to travel up to 10% of the time for business purposes, within and outside the state.

Nice To Haves

  • Experience in the retail industry.

Responsibilities

  • Support product management activities for one or more products, including PI planning, requirements gathering, feature development, and ongoing enhancements.
  • Manage smaller products or product enhancements when assigned, supporting traffic, conversion, revenue growth, and profitability for the online channel.
  • Conduct technical and market research to support product managers.
  • Identify and resolve issues in the assigned product area that may impair the team's ability to meet goals.
  • Work with engineering technology teams and user interface designers to define detailed product requirements.
  • Identify and quantify customer segments with growth potential and develop business cases for targeting them.
  • Coordinate cross-functional teams and partner with stakeholders to drive initiatives through execution and delivery.
  • Manage return on investment to ensure benefits outweigh costs before proceeding to execution.
  • Measure and analyze the impact of existing pricing and functionality, and monitor product performance using data, trends, and customer feedback.
  • Identify opportunities to innovate and improve products and customer benefits.
  • Build internal cross-functional relationships to support implementation and goals.
  • Conduct business and financial analysis, including forecasting, monitoring, and reporting.
  • Identify eCommerce industry best practices and build vendor relationships.
  • Keep up to speed on new online product launches and understand how technology advancements can drive sales and customer satisfaction.
  • Translate business objectives, stakeholder feedback, and customer needs into clear product requirements and actionable deliverables.
  • Develop and maintain product requirements, workflows, user stories, business processes, and functional specifications.
  • Track key milestones, proactively identify challenges, and help keep product deliverables on schedule.
  • Develop and deliver presentations to audiences at various organizational levels.
  • Analyze and report data to identify issues, trends, or exceptions and drive improvements and solutions.
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