Associate Product Manager/Repurpose - US

MillerKnoll•Holland, MI

About The Position

The Associate Product Manager/Repurpose provides critical support for the development and growth of MillerKnoll’s global seating portfolio and helps product lines achieve sales volume and profitability goals. The role serves as a product consultant for the Repurpose program, developing, implementing, and managing product management activities to support sales and profits. It compiles and evaluates research on refurbished, vintage, and lifecycle-extension products to establish product strategies, and is responsible for product direction, pricing, profit plans, product development, lifecycle management, and performance against approved metrics.

Requirements

  • Bachelor’s degree required.
  • 1–4 years of experience in product management, product marketing, or related roles.
  • Understand customers and the sales process, including implications for repurpose and secondary-market offerings.
  • Strong understanding of operations, production, supply management, and the full value stream, including reverse logistics where applicable.
  • Ability to analyze data related to lifecycle economics, margin optimization, and recovery value.
  • Demonstrated ability to manage multiple initiatives within an evolving business model.
  • Strong business and financial acumen, including understanding how repurpose affects overall product-line P&L.
  • Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

  • A degree in Marketing, Business Administration, or Interior Design.
  • Experience in circular economy, refurbishment, resale, or reverse logistics.

Responsibilities

  • Develop, drive, and influence product plans and strategies for seating product lines, including refurbished offerings.
  • Define market opportunities for repurpose offerings through analysis and translate market needs into product criteria supporting refurbishment, resale, and lifecycle extension.
  • Lead ongoing analysis and pricing and discounting strategies to maximize financial performance of seating and repurpose products.
  • Provide input and decision-making support for systems and processes that enable repurpose workflows, including reverse logistics and inventory tracking.
  • Create product sales support and training materials, including product condition standards, feature summaries, competitive evaluations, and pricing comparisons.
  • Create analytical tools and evaluate research to generate insights on recovery value, margin performance, demand, and cannibalization for repurpose products.
  • Respond to general and competitive questions about seating and refurbished or resale offerings and recommend resolutions.
  • Help resolve repurpose product quality issues and drive improvements affecting P&L, including refurbishment standards and processes.
  • Support the repurpose product lifecycle from identification and intake through refurbishment, resale, and final disposition; provide input on product simplification and recovery strategies.
  • Conduct research with customers, users, and stakeholders to inform seating and repurpose product strategy and offering development.
  • Perform additional responsibilities as requested to achieve business objectives.
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