Associate Product Manager

SageWashington, DC
Hybrid

About The Position

As an Associate Product Manager on the US College Product Management team within Digital Learning Solutions, you will contribute to initiatives that support Sage’s strategy to accelerate, experiment, and deliver new digital solutions for the US College market. You bring curiosity, attention to detail, and a data-informed approach to problem solving. You listen closely to customers, coordinate efforts among various departments, and help build new features from early exploration through launch and ongoing iteration. You thrive in a collaborative environment, enjoy healthy debate, and adopt a customer-first mentality. You are eager to learn, embrace ownership and accountability, motivated to improve customer experience, and delighted to work at the intersection of content, customers, and technology.

Requirements

  • Scrum Master and/or Scrum Product Owner Certification
  • Project Management experience
  • Microsoft Office Knowledge: Microsoft Word, Excel, PowerPoint (required)
  • Experience with JIRA and Confluence
  • Problem solving skills
  • Time management skills

Nice To Haves

  • Experience working within a product management / product owner role (preferably using Scrum or other Agile framework)
  • Experience developing online products, including eBooks and courseware
  • Familiarity with college products and business models
  • Experience supporting projects within a publishing or educational organizations

Responsibilities

  • Support business decisions that guide new product development by capturing data, conducting research, and coordinating with cross-functional partners.
  • Assist in leading project timelines and deliverables to help keep initiatives on track.
  • Collaborate with Product Managers, Engineers, and QA Analysts on roadmap planning and backlog prioritization.
  • Participate in User Acceptance Testing for new functionality and help validate completed work from the development team.
  • Support the early assessment of new product features by participating in market research, collecting requirements, and developing business use cases.
  • Influence recommendations on product direction based on risk, customer value, and investment level.
  • Maintain close communication with Marketing, Sales, Acquisitions, and Content Development teams to stay aligned with customer needs and market trends.
  • Interact with customers and the broader market through activities like usability testing, and competitive research.
  • Assist with capturing details of competitor activity and emerging trends to offer suggestions on product improvements and strategic decisions.
  • Assist in defining technical requirements for product development, including defining acceptance criteria, and participating in user testing with internal teams and external partners.
  • Help translate customer and business needs into clear, actionable user stories.
  • Work with software engineers, quality assurance analysts, and user experience research, and others to support feature development.
  • Work with editorial teams to define and refine content requirements for our digital products.
  • Support efforts to streamline workflows, standardize content, and promote digital-first processes.
  • Help coordinate and participate in project meetings, prepare agendas, document decisions, and follow up on action items.
  • Assist in maintaining project plans and documentation, including requirements, user stories, and prototypes.
  • Support cross-functional collaboration to ensure clarity, alignment, and accountability.
  • Assist in refining workflows and processes for implementing digital products, including internal training, customer onboarding, and LMS integration.
  • Help document and standardize procedures to support ongoing improvements based on user feedback and data insights.
  • Participate in delivering product updates, presentations, and reports for internal teams and partners.
  • Help compile usage data, competitive insights, and feature improvements to support decision-making and visibility.

Benefits

  • PPO medical, dental, and vision care benefits package with Sage covering most of the premium costs.
  • Company-sponsored anniversary trip every 5 years
  • 401(k)-matching program of 100% up to 5% of pay
  • Financial support for bachelor's and graduate-level degree programs
  • Learning for personal interest
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