Associate Product Manager - Marketing Operations and Automation

StubHub•New York, NY

5d•$120,000 - $140,000•Hybrid

About The Position

StubHub is looking for an Associate Product Manager, Marketing Operations & Automation to build and scale the operational systems behind StubHub's direct marketing engine. This role is for someone who enjoys solving operational problems, thrives in deadline-driven environments, and wants to develop strong product management skills while owning mission-critical marketing workflows. The Associate Product Manager will operate at the intersection of Product, Marketing, Engineering, Data, and Operations. They will own the day-to-day planning and execution of marquee event campaigns while driving broader CRM operational improvements for more efficient and scalable campaign execution. Success requires balancing speed with quality, executing flawlessly today, and building automation for future speed.

Requirements

2–5+ years of experience in product management, marketing operations, program management, consulting, or another highly cross-functional operational role
Demonstrated ability to own complex projects involving multiple stakeholders and competing priorities
Strong operational instincts with exceptional attention to detail and the ability to execute under tight deadlines
Experience working with marketing campaigns, CRM, lifecycle marketing, marketing automation, or customer engagement platforms
Ability to think like a product manager by identifying process gaps, defining requirements, and partnering with Engineering to build scalable solutions
Strong analytical skills with experience using data to prioritize work, measure outcomes, and inform decisions
Excellent written and verbal communication skills with the ability to create clarity in ambiguous environments
Comfortable working across technical and non-technical teams and influencing without direct authority
Passion for building systems that scale and continuously improve over time
Interest in live entertainment, marketplaces, or other fast-moving consumer businesses

Nice To Haves

Familiarity with SQL, dashboards, or semantic analytics tools
Experience building internal tools, workflow automation, intake systems, prioritization frameworks, or QA processes
Exposure to APIs, event-driven systems, recommendation engines, or AI-enabled workflow automation
Experience in ecommerce, marketplaces, ticketing, travel, gaming, or live entertainment

Responsibilities

Own the operational workflow for high-priority email and push campaigns, coordinating campaign intake, prioritization, execution, QA, approvals, and launch
Identify and evaluate marquee event opportunities based on customer relevance, business impact, timing, inventory, and operational feasibility
Partner closely with Marketing, Engineering, Product, Data, Analytics, Design, and Partnerships to ensure campaigns are delivered accurately and on time
Manage competing priorities across a fast-moving campaign pipeline where high-value opportunities often emerge with little notice
Develop a deep understanding of the end-to-end campaign lifecycle and identify recurring operational bottlenecks that limit speed or scale
Translate operational pain points into clear product requirements, user stories, process flows, and success metrics for internal tools and workflow improvements
Partner with Engineering and Product teams to improve campaign tooling, automation, data flows, and AI-enabled workflows that reduce manual effort and improve execution quality
Build scalable operating processes, prioritization frameworks, documentation, and reporting that improve team efficiency and visibility
Use data to evaluate campaign performance, measure operational improvements, and prioritize future investments
Drive experimentation around new campaign strategies, operational workflows, and automation capabilities to continuously improve execution