Summer 2027 Assoc Product Manager Internship

T-Mobile•Overland Park, KS

2d•$27 - $50

About The Position

This is an 11-week paid internship on T-Mobile’s AI & Messaging team. The team develops scalable AI and messaging solutions to improve customer experiences and operational efficiency, working across artificial intelligence, messaging technologies, and product engineering. Interns receive hands-on training, mentorship, and opportunities to collaborate with other interns, leaders, product managers, engineers, and cross-functional partners. The intern will support development and delivery of AI-powered and messaging products by gathering requirements, analyzing performance, prioritizing features, and contributing to roadmap initiatives. The work may involve emerging technologies such as Generative AI, conversational AI, and automation, with the goal of improving product capabilities, streamlining processes, and delivering customer and business outcomes. Relocation assistance is available to program participants who live more than 50 miles from the internship location. Intern wages range from $27 to $50 per hour; actual pay depends on education and STEM versus non-STEM designation.

Requirements

Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, Management Information Systems, Data Science, Business Analytics, or a related technical field.
Must have one or more courses remaining in a Bachelor’s or graduate degree program after the internship.
At least 18 years of age.
Legally authorized to work in the United States now and in the future.
Familiarity with Agile/Scrum methodologies, product management fundamentals, and software development lifecycles (SDLC).
Familiarity with REST APIs, SQL, and tools such as Jira, Confluence, Excel, Power BI, or Tableau.
Strong communication, analytical thinking, problem-solving, teamwork, adaptability, attention to detail, and organizational skills; ability to collaborate across technical and business teams.
Curiosity, initiative, ownership, and enthusiasm for learning emerging technologies, navigating ambiguity, and contributing to innovative solutions.
Employees of T-Mobile or Metro by T-Mobile are ineligible for external Summer Internships.

Nice To Haves

Interest in or exposure to AI, Generative AI, Large Language Models (LLMs), conversational AI, chatbots, automation, or messaging technologies through coursework, internships, or personal projects.
Experience gathering requirements, writing user stories, analyzing data, tracking KPIs, or contributing to technical projects through academic coursework, internships, or extracurricular activities.
Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), or other relevant Agile, cloud, AI, or product management certifications; certifications are preferred but not required.

Responsibilities

Collaborate with product managers, engineers, and stakeholders to gather requirements, document user stories, define acceptance criteria, and support backlog prioritization.
Support design, development, and enhancement of AI-powered and messaging solutions by researching emerging technologies, evaluating use cases, and identifying opportunities to improve customer experiences.
Analyze product metrics, customer feedback, and operational data to identify trends, measure product effectiveness, and recommend data-driven improvements.
Participate in Agile ceremonies, sprint planning, product reviews, and stakeholder discussions to track progress, resolve blockers, and support timely delivery of product features.
Develop product documentation, process flows, presentations, and status reports.
Identify opportunities to streamline workflows, improve efficiency, and enhance product quality.