This is an 11-week paid Summer 2027 internship with T-Mobile, providing hands-on project work, training, mentoring, and opportunities to collaborate with interns, leaders, and employees across the company. The team applies artificial intelligence and emerging technologies to improve customer experience and operational efficiency, developing and integrating AI-driven solutions for customer interactions and service processes. The role supports the team’s Next Best Actions (NBA) decision engine. It contributes to AI-, machine-learning-, and decisioning-based capabilities that recommend relevant actions based on customer needs, context, and business objectives. The intern will support proof-of-concept development, testing, documentation, and recommendations to improve the reliability, scalability, and effectiveness of AI-driven decisioning.
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Career Level
Intern