Associate Practice Administrator
About The Position
A growing primary care clinic is seeking an experienced and dynamic Assistant Practice Administrator to support operational leadership and ensure the delivery of high‑quality, patient‑centered care. This role is ideal for a healthcare professional who understands the complexities of managed care, quality metrics, and clinic operations — and is ready to take on a broader administrative leadership position. The Assistant Practice Administrator partners closely with the Practice Administrator and clinical leadership to oversee daily operations, optimize workflows, and support strategic initiatives. A strong foundation in managed care, insurance processes, and HEDIS performance is essential.
Requirements
- Minimum 5 years of experience in a healthcare office setting
- At least 3 years in a leadership or supervisory role
- Strong knowledge of managed care and health insurance plans
- Experience working with HEDIS measures and quality improvement programs
- Proficiency with EHR systems and healthcare office software
- Exceptional communication, leadership, and organizational skills
- Ability to manage multiple priorities in a fast‑paced environment
- Bachelor's Degree Preferred (adequate experience may substitute for education)
Nice To Haves
- Experience in primary care or multi‑provider outpatient settings
- Familiarity with value‑based care and population health models
- Understanding of revenue cycle processes and clinic financial operations
Responsibilities
- Support overall clinic operations to maintain efficient patient flow and exceptional service
- Supervise and mentor administrative staff, including hiring, training, scheduling, and performance management
- Oversee managed care functions, including authorizations, referrals, and payer communication
- Ensure accurate insurance verification, billing coordination, and revenue cycle support
- Monitor, track, and improve HEDIS and other quality measures in collaboration with clinical teams
- Assist with regulatory compliance, policy development, and adherence to privacy standards
- Implement and refine operational procedures to enhance efficiency and patient satisfaction
- Participate in strategic planning, performance improvement, and practice growth initiatives
- Serve as a key point of escalation for patient concerns and operational issues
Benefits
- Health Insurance
- Dental Coverage
- Vision Coverage
- 401k with employer match
- Short- Term disability
- Long- Term Disability
- Paid Time Off; 2 weeks Vacation 1 week PTO
- Opportunities for professional development and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
