Practice Administrator

Dental Excellence of Sylvania•Sylvania, OH

2h•Onsite

About The Position

The Practice Administrator leads the day-to-day operations of the dental office, creating a positive and efficient environment for both patients and employees. This role ensures operational excellence in line with the Dental Excellence Group’s values and growth strategy. The practice has five core values; a teamwork focus, a patients first mentality, with the patients’ comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients. We also have an unwavering standard of excellence, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.

Requirements

Leadership & Interpersonal Skills
Team-building
Emotional intelligence
Conflict resolution
Likability and communication
Financial and administrative acumen
Results-driven mindset
Organizational skills
Resource creation
Coachable and adaptable
Committed to excellence
Ability to lead change and continuous improvement

Responsibilities

Foster a positive culture aligned with the Dental Excellence Group’s purpose and values.
Hire, manage, and develop a high-performing, patient-focused team.
Support change initiatives and drive team buy-in on company goals.
Oversee day-to-day office operations, including scheduling, staffing, and resource planning.
Drive profitability by managing controllables (labor, supplies, maintenance).
Ensure effective billing, collections, insurance claim processes, and financial reporting.
Monitor patient satisfaction and retention.
Support marketing campaigns and community outreach to drive new patient growth.
Hold the team accountable to scheduling and care protocols.
Maintain compliance with regulatory and internal policies.
Ensure the facility, equipment, and technology are properly maintained.
Accurately complete all administrative and reporting tasks.