Personal Banker Watauga

Wells Fargo Bank•Watauga, TX

1d•Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) for its National Branch Network. This frontline position builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach. The banker learns about customers’ financial goals and connects them with relevant banking products, services, and digital tools. The role supports account openings, service requests, and credit applications, and works with branch teammates to provide a consistent customer experience. It combines relationship building and customer service with branch growth, sound judgment, and compliance responsibilities. Wells Fargo provides training and coaching to support career growth and mobility. The position is based at 7830 Denton Hwy, Watauga, Texas 76148, and is listed as bilingual—Spanish. The schedule includes Saturdays, and the employee may flex between cash handling and customer banking activities, with emphasis on service, account openings, and ongoing account support. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and background standards. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Ability to comply with applicable policies, procedures, risk programs, and regulatory requirements.

Nice To Haves

Prior experience in financial services or a highly regulated customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
Experience building customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by phone, email, or other channels.
Comfort using digital tools and technology, ability to learn new systems quickly, and confidence helping customers adopt digital capabilities.
Ability to identify customer needs and connect customers with appropriate solutions, including referrals to specialists.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.
Bilingual Spanish.

Responsibilities

Build lasting customer relationships through proactive conversations that support financial well-being and engagement.
Understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
Support everyday banking needs, including opening accounts, handling service requests, and processing credit applications.
Perform cash handling and teller-line activities, processing transactions accurately and in compliance with operational standards.
Use and adopt digital tools and technologies to enhance the customer experience.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Coordinate with branch teammates and make seamless handoffs to licensed bankers or other specialists.
Flex between cash handling and customer banking activities to support branch operations.
Follow applicable policies and regulations, and identify and escalate risk concerns.