Personal Banker Bilingual Spanish San Luis Obispo

Wells Fargo•San Luis Obispo, CA

4d•$23 - $31•Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) for its National Branch in San Luis Obispo, California. In this frontline role, you will build customer relationships and support everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. You will learn about customers’ goals and connect them with relevant banking products, services, and digital tools. The role supports account openings, service requests, and credit applications, and involves working with branch teammates to deliver a consistent, high-quality customer experience. Success requires relationship-building, sound judgment, and balancing service with growth. Wells Fargo provides training and coaching to support career growth and mobility. The position requires bilingual Spanish/English speaking and listening proficiency and a schedule that includes Saturdays. The employee must pass a required language assessment. SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship. The listed base pay range is $23.00–$31.00; pay may vary based on prior performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Bilingual Spanish/English speaking and listening proficiency.
Ability to work a schedule that includes Saturdays.
Must take and pass the required language assessment.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background.
Must comply with Wells Fargo policies; a credit report may be reviewed, and additional ongoing screening may apply.

Nice To Haves

Prior experience in financial services or a highly regulated, customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
Comfort with digital tools and technology, ability to learn new systems quickly, and confidence guiding customers in adopting relevant capabilities.
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Build lasting customer relationships through proactive conversations that support financial well-being and deepen engagement.
Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support branch growth and customer and business goals.
Support everyday banking needs, including new account openings, service requests, and credit applications.
Handle cash and perform teller-line activities, accurately processing transactions while maintaining compliance and operational standards.
Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
Deliver accurate, compliant service while exercising sound judgment within defined risk controls.
Collaborate with branch teammates and coordinate handoffs to licensed bankers or other specialists so customers reach the appropriate expertise.
Flex between cash handling and customer banking activities, emphasizing service through account openings and ongoing account support.
Follow applicable risk and compliance policies and procedures, fulfill risk obligations, and escalate and remediate issues appropriately.