Bilingual Spanish - Personal Banker

PNC•Vista, CA

1d•$49,500 - $82,500•Onsite

About The Position

At PNC, employees work together to provide customers with a strong banking experience and contribute to an inclusive workplace. This full-time Personal Banker position is part of PNC's Retail Banking organization and is based at 965 S Santa Fe Ave., Vista, CA 92083. Fluency in English and Spanish is required. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The Personal Banker acquires and deepens branch customer relationships through proactive sales and service activities. The role identifies ways to improve customers' financial wellbeing, collaborates with ecosystem partners to grow customers' share of wallet, and positions PNC solutions to generate revenue and customer loyalty. The position also supports branch operations, addresses customer issues, and manages risk by following policies and procedures. Candidates typically have an associate degree or equivalent and related experience or product knowledge; typically, three or more years of experience are required. A comparable combination of education, job-specific certifications, and experience, including military service, may be considered instead of a degree. The posting specifies no degree and no required certifications. Spanish-speaking ability is required, and candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. The base salary range is $49,500 to $82,500. The role is incentive eligible, with payment based on company, business, and/or individual performance. PNC offers a comprehensive benefits program, with options depending on eligibility. The application was expected to remain posted for two business days from 10/16/2026, though it may remain open longer at the company's discretion.

Requirements

Fluency in English and Spanish; Spanish-speaking ability is required.
Typically requires three or more years of experience.
Roles at this level typically require an associate degree or equivalent, along with related experience or product knowledge; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Candidates are subject to additional background checks required by Consumer Financial Protection Bureau regulations.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Relevant competencies include banking products, digital awareness, effective communications, managing multiple priorities, matrix management, problem solving, prospecting, retail lending, selling, and understanding customer needs.

Responsibilities

Acquire and deepen the branch customer base through proactive sales and service activities.
Identify opportunities to improve customers' financial wellbeing and recommend appropriate PNC solutions.
Collaborate with ecosystem partners and community Centers of Influence to acquire, expand, and retain customer relationships.
Conduct proactive sales conversations through outbound calls, service-to-sales interactions, teller interactions, appointment setting, and lobby engagement.
Deliver a full PNC conversation during each customer interaction to identify appropriate solutions.
Build customer loyalty and increase customers' share of wallet through a differentiated customer experience.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Use product and procedural knowledge to identify, mitigate, and resolve customer problems.
Manage risk by adhering to policies and procedures, exercising sound judgment, and applying heightened scrutiny to identify and avoid loss.
Participate in branch daily operations and ensure they are completed efficiently and accurately.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Nine occasional absence days each year, unless otherwise required by law.
Between 15 and 25 vacation days each year, depending on career level and years of service, subject to eligibility.