Associate, People Operations

Foundation Medicine

5d • Onsite

About The Position

The People Operations Associate provides day-to-day HR administrative support and assists in processing employee transactions across the employee lifecycle, including hiring administration, onboarding, relocation, compliance, promotions, transfers, and terminations. This role plays a key part in delivering a high-quality, efficient employee experience.

Requirements

• Bachelor’s Degree, or equivalent combination of education and relevant experience
• 0–2 years of experience in human resources, administrative, customer service, or related fields (internships included)
• Proficiency in Microsoft Office Suite

Nice To Haves

• Ability to handle sensitive and confidential information with professionalism
• Experience working with HR systems (e.g., Oracle) or similar platforms
• Strong communication and organizational skills with a high level of attention to detail
• Demonstrated customer service skills with a proactive, “can-do” approach
• Ability to work effectively in a fast-paced, dynamic environment
• Commitment to reflect FMI’s values: Integrity, Courage, and Passion

Responsibilities

• Ensuring a Positive FMI Employee Experience
• Respond to employee inquiries in a timely and professional manner, providing guidance on People Team processes and policies
• Serve as a first point of contact for employees’ questions, escalating more complex issues as needed
• Provide day-to-day administrative and operational support to the People Team and assigned client groups
• Employee Transactions & People Team Operations Support
• Support the maintenance of employee records in HR systems, including updates related to promotions, transfers, manager changes, salary changes, and terminations
• Assist with onboarding activities, including background checks, I-9 verification, and new hire data entry
• Prepare standard employee documentation such as verification letters
• Provide administrative support for programs such as immigration, relocation, and mobility, as needed
• Data Accuracy and Reporting
• Maintain accurate and confidential employee data in accordance with company policies and data privacy standards
• Perform data entry and audits to ensure consistency across HR systems
• Support basic reporting requests and assist in gathering information for audits under supervision
• General Support and Continuous Improvement
• Assist with job description administration
• Help organize and maintain electronic personnel files, including routine audits and record retention processes
• Identify opportunities for process and experience improvements
• Monitor and respond to People Operations shared inboxes and communication channels (e.g., email, Slack, ServiceNow)
• Support additional People Team projects and tasks as assigned

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• This position also qualifies for Foundation Medicine's benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree