Associate Payroll Analyst

Pheaa•Harrisburg, PA

9d•Hybrid

About The Position

The Associate Payroll Analyst audits time in the Electronic Time Reporting (ETR) module and processes biweekly payroll. The role analyzes ETR data, works with supervisors and managers to resolve issues, and provides oversight of the ETR system for employees and management. It compiles and enters payroll data, including state and local taxes, general deductions, garnishments, and other records, and handles error reconciliation, biweekly tax reporting, year-end processing, compliance, and systems and process improvements. The position operates under moderate supervision. The role runs and analyzes ETR reports, supports accurate processing of ETR, payroll, and absence transactions, and maintains knowledge of system rules and interfaces to resolve payroll issues. It processes and verifies payroll, maintains employee payroll records, monitors daily ACH/NOC notices from the Pennsylvania Department of Treasury, and responds to employee inquiries through multiple service channels. The analyst also supports payroll process improvements and documentation retention, maintains working relationships across the organization and with external payroll providers, provides training on ETR and payroll processes, and follows enterprise security, privacy, and departmental policies.

Requirements

High school diploma or equivalent.
Zero to two years of prior payroll processing experience, or an equivalent combination of training, experience, and/or certifications.
Knowledge of Microsoft Office, including Word, Excel, and Access, with strong proficiency in spreadsheet software, data access, and reporting tools.
High degree of accuracy and organization, with the ability to meet tight deadlines.
Demonstrated analytical skills.
Ability to maintain confidential information.
Developed customer service skills and ability to interact comfortably with all levels of management.

Nice To Haves

Associate degree preferred.

Responsibilities

Run, review, and analyze ETR reports daily.
Collaborate with employees and management to ensure ETR, payroll, and absence transactions are processed accurately.
Maintain understanding of system rules and interfaces to help resolve payroll issues, and respond to time clock questions.
Collect, compile, and enter additional pay data, including incentives, higher class pay, and retroactive adjustments.
Review computed wages and correct errors; update employee records with garnishments, taxes, deductions, direct deposit changes, and other information.
Verify treasury transmissions and perform advanced payroll activities, including reversal adjustments and other complex transactions.
Monitor and complete daily ACH/NOC notices from the Pennsylvania Department of Treasury.
Respond to employee questions and problems through the payroll mailbox, service desk, telephone inquiries, and walk-ins, providing accurate payroll information and excellent customer service.
Audit data entry in the PeopleSoft Payroll System.
Assist with streamlining payroll processing and retaining payroll documentation, whether imaged or not.
Maintain working relationships with employees, management, Human Resources, Accounting, and external payroll services providers.
Provide training and education on ETR and payroll processes to PHEAA staff.
Comply with enterprise security and privacy policies and departmental procedures, and stay current on industry-specific knowledge.
Perform other duties as assigned.